22 1-800-732-2677
www.petsafe.net 23
Can I place the Receiver on
another collar?
• Yes. You may use any 3/4 inch, non-metallic collar.
Do I need to perform
maintenance on my
Stay + Play Wireless Fence
™
?
• Check your pet’s neck daily for irritation from the
Contact Points.
• Check the Contact Points on the Receiver Collar weekly to
make sure they are clean.
• Use the Contact Point Wrench to make sure the Contact
Points are secure. Do not over tighten.
• Check the fit of the Receiver Collar weekly.
• The Receiver Indicator Light acts as a Battery Status Indicator,
flashing red every 4 to 5 seconds when battery charging is
required.
How do I know the battery
in the Receiver Collar is still
working?
• Check Battery Status Indicator Lights.
Will vehicles, buildings and
landscape features (trees,
shrubs, etc.) affect the
performance of the Stay +
Play Wireless Fence
™
?
• Yes. Placing the Transmitter inside a metal building can reduce
the maximum range of the Stay + Play Wireless Fence
™
.
• Parking a vehicle within the Pet Area, can reduce the range of
the system and cause your pet to receive a Static Correction
where it otherwise would not if the vehicle was not there.
• Fixed large metal objects such as metal sheds can affect the
signal by reducing the maximum range of the system at the
location of the object. As a result, your pet may receive a
Static Correction.
What do I do if my pet’s neck
becomes red and irritated?
• This condition is due to the Contact Points irritating the skin.
Discontinue use of the Receiver Collar for a few days. If the
condition persists beyond 48 hours, see your veterinarian.
Once the skin returns to normal, replace the Receiver Collar
and monitor the skin condition closely.
Can I attach a leash to the
Receiver Collar?
• No. This can result in pulling the Contact Points too tightly
against your pet’s neck or the collar may break. Attach a
leash to a separate, non-metallic collar positioned above the
Receiver Collar.
Why does my Receiver Collar
have a tone only mode?
• The tone only mode can be used in training your pet to his
boundary or for well-trained pets that no longer require
Static Correction.
What if my Transmitter alarm
is sounding?
• A beeping tone indicates power loss. If the Transmitter fails
to transmit a proper signal, a continuous alarm will sound.
Contact the Customer Care Center at 1-800-732-2677.
The Transmitter is beeping
intermittently when I unplug
the Power Adapter from the
wall outlet.
• The Power Loss Alarm in the Transmitter is activated to alert
you that power has been removed from the Transmitter and
your pet is no longer being contained. To turn off the Power
Loss Alarm, unplug the Power Adapter from the Power Jack
located on the bottom of the Transmitter or press the Alarm
Disable Button for 5 seconds then release.
The Transmitter is generating
a loud continuous tone.
• The Transmitter has a built in Transmission Failure Alarm
that continuously monitors the Transmitter output. If
a transmission failure ever occurs the alarm warns you
that your pet is no longer being contained. Contact the
Customer Care Center for a replacement Transmitter.
