PetAirapy PA - 777, Instruction Manual, Page: 16 / 20

PA - 777 / PA PRO | 16
Issue
Possible Solution
The unit does not
power on
Ensure the plug has not disconnected from the electrical socket
Ensure the front panel is securely in place in all four corners and in
the middle.
When in air sensor mode,
the unit runs continuously
as though the air quality
never changes. The air
pollution LED is in RED
continuously.
The air quality in your environment may be highly polluted due to
vapor, strong odor, smoke, aerosol, etc. Move the unit to another
room to test it.
The air sensor switch may be set to HIGH. Change to LOW.
Odor in the room is not
being removed by the unit.
The Activated Carbon Filter inside of the unit may need cleaned or
replaced. First, clean the Activated Carbon Filter as is described
previously in this manual. If the cleaned filter does not solve the
problem, replace it with a new filter.
Particles (dust, dirt, etc.) in
the air are not being
removed by the unit and/or
the unit seems to be
running loudly.
The combination ULPA Filter inside of the unit may need replaced.
Contact the retailer for a replacement filter.
When in air sensor
mode, the unit does not
seem to kick on
although the air quality
is noticeably polluted.
The air pollution LED is
in BLUE continuously.
Particles (dust, dirt, etc.) may not be absorbing into the filters.
Move the unit to another room to run continuously in HIGH fan
speed.
The room size may be too large for the unit to control its air
quality appropriately.
The air sensor switch may be set to LOW. Change to HIGH.
If the problem still exists after the above troubleshooting, please
disconnect the power and contact the retailer for repair.
Refer to the below FAQs before contacting the retailer or sending it in for repair.