Smart 32 Remote Control Panel User Guide
Publication 81-9059-0727-0, Rev. A
April 2014
Proprietary Information of
PESA
5-1
Chapter 5 In the Event of Difficulty
5.1
C
USTOMER
S
ERVICE
If you have any questions or problems with your
Smart 32 Remote Control Panel
, contact PESA’s
Customer Service Department:
By E-Mail –
By Phone – 256-726-9222 (24/7)
5.2
P
ERIODIC
M
AINTENANCE
No periodic maintenance is required.
5.3
PESA
S
ERVICE
If you are experiencing any difficulty with the Smart 32 Panel, please contact PESA’s Service
Department. Skilled technicians are available to assist you 24 hours a day, every day of the year.
5.4
R
EPAIR
Before attempting to repair this equipment, please consult your warranty documents and PESA’s
Customer Service Department. Unauthorized repairs may void your warranty.
PC boards in this equipment contain Surface Mount Technology (SMT)
components. Special tools and skills are required to replace these
components without causing damage to adjacent areas.
Failure to consult with Customer Service before attempting to repair these
boards may void your warranty.
5.5
R
EPLACEMENT
P
ARTS
Only parts of the highest quality are used in the design and manufacture of your PESA equipment. If the
inherent stability and reliability are to be maintained, replacement parts must be of the same high
quality. Please consult our Customer Service Department before installing any parts not purchased from
PESA.
5.6
F
ACTORY
S
ERVICE
Before returning any equipment to PESA for service or repair, please contact our Customer Service
Department for an RMA number.
Summary of Contents for Smart 32
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