6
ROHO MOSAIC Cushion Operation Manual
Troubleshooting
For additional assistance, contact your equipment provider, distributor, or ROHO, Inc.
Not Holding Air
Inflate the cushion. Inspect the inflation valve and hose for damage. Confirm
that the inflation valve is completely closed. Look for holes in the cushion. If
very small holes or no holes are visible, follow the instructions in the Repair
Kit provided with your product. For inflation valve or hose damage, or for large
holes or leaks in the cushion, see the Limited Warranty supplement, or contact
Customer Care.
Not Able To Inflate or
Deflate the Cushion
Confirm that the inflation valve is open. Inspect the inflation valve and hose for
damage.
Uncomfortable or Unstable
Confirm that:
- the inflation valve is in the front, on the left side of the seated individual.
- the cushion is not underinflated or overinflated.
- the cushion cells and the top of the cover are facing up.
- the cushion is centered beneath the individual.
- the cushion is properly sized to the individual and the wheelchair.
Allow the individual at least one hour to adjust to the cushion.
The Cushion Slides on the
Wheelchair
Make sure the non-skid bottom of the cushion cover is facing away from the
individual. Use directional labels on the cushion and on the cover to orient
the cushion. Use hook and loop fasteners to further secure the cushion to the
wheelchair.
The Cushion is Stiff
If the cushion has been in temperatures lower than 32° F (0° C) and exhibits
unusual stiffness, allow the cushion to warm to room temperature.
Component is Damaged
Contact Customer Care for replacement.
Storage: Clean and disinfect the product before storing. Open the inflation valve. Store the product in a
container that protects the product from moisture, contaminants and damage.
Disposal: The components of the products in this manual are associated with no known environmental hazards
when properly used and when disposed of in accordance with all local/regional regulations. Incineration must
be performed by a qualified, licensed waste management facility.
Recycling: Contact a local recycling agency to determine recycling options for the product. For more recycling
information, contact ROHO, Inc.
Storage, Disposal and Recycling
