IR-03.1 Proximity Reader
7 POSSIBLE FAULTS AND REMEDY
Possible faults that can be resolved by the Customer and their remedy are given in the
table below:
FAULT
POSSIBLE CAUSE
REMEDY
At the power-up reader does not react
on card presentation
No supply voltage to the
reader
Check the accuracy of
reader connection to power
supply
Reader reacts on card presentation but
there are no output data events for it
and LED indication does not light
No contact with external
controller via
RS-485
Check the accuracy of
RS-485
connection.
If the fault is not cleared please contact the Manufacturer.
8 PERCO WARRANTY
PERCo (the Manufacturer) warrants that the
IR-03.1
proximity reader
complies with
applicable statutory safety requirements, electromagnetic compatibility provided that the
instructions on storage, installation and operation, given in the Assembly & Operation
Manual are observed.
The warranty period is
5 (five) years
commencing from the date of sale.
Should there be no date of sale on the warranty card, the warranty period shall commence
from the date of manufacture specified in the Certificate and on the Product label.
In the post-warranty period the replacement parts/components are warranted to be free
from defects in material or workmanship for a period of 3 (three) months from the date of
shipment of the repaired/replaced Product to the Customer.
All claims with regard to quantity, completeness and defects to appearance of the Product
delivered are accepted by the Manufacturer in writing within no more than 5 (five) working
days after the products are received by the Customer. In case of failure to meet the
abovementioned deadline no claims are accepted.
The Warranty does not cover:
products, parts and components with:
-
external mechanical damages resulting in the Product’s fault;
- defects resulting from Customer's improper testing, operation, installation,
maintenance, modification, alteration, or adjustment;
- damages due to force majeure circumstances (natural disasters, vandalism etc.)
or defects as a result of external circumstances (power surges, electric discharge,
etc);
fuses, accumulators, galvanic elements and other components, replacement of which
is performed by the Customer in accordance with the Product’s in-line
documentation.
To the maximum extent permitted by the acting law, the Manufacturer does not incur a
liability for any direct or indirect losses of the Customer, including but not limited to loss of
profit or data, losses caused by idle period, missed profit, and etc related to use or
impossibility to use products and software, including possible software errors and failures.
Within the warranty period the products are repaired free of charge at the Manufacturer’s
site. The Manufacturer reserves the right to repair failed product or replace it with an
operational one. Time of repair is specified at the moment the Product is accepted for
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