© 2013 Pentair Equipment Protection
88004712
- 14 -
WARRANTY
Pentair Equipment Protection warrants that the Goods manufactured by Pentair Equipment Protection
will be free from defects in material and workmanship for a period of one (1) year from the date of
shipment by Pentair Equipment Protection, subject to the following conditions and exclusions:
A. Conditions. All Goods must be installed and operated according to the following specifications:
1. Maximum voltage variation no greater than plus or minus 10% of nameplate nominal rating;
2. Maximum frequency variation no greater than plus or minus 3 Hz. of nameplate nominal rating;
3. Must not exceed minimum and maximum stated temperatures on the nameplate;
4. Must not exceed (BTU/Hr) rating, including any heat sink as indicated on the nameplate;
5. Refrigerant bearing Goods must not be restarted for a period of one (1) minute after intentional or
accidental shut-off;
6. The filters (if applicable) must be cleaned regularly;
7. The Goods and any parts thereof must not be modified, unless prior written authorization is
received from Pentair Equipment Protection; and
8. All Goods must be installed and grounded in accordance with all relevant electrical and safety
codes, as well as the National Electric Code and OSHA rules and regulations.
9. All Goods must be installed in a stationery application, free of vibration.
A violation of any one of these conditions shall render the warranty hereunder void and of no effect.
B. Exclusions. This warranty shall be void if product is misapplied in any way or:
1. Buyer specified product is inappropriate for system or environment in which it is operating.
2. Pentair Equipment Protection product modified in any way without prior written authorization from
Pentair Equipment Protection.
3. Removal or modification of Pentair Equipment Protection label affixed to product without written
Pentair Equipment Protection approval.
Pentair Equipment Protection must be notified of a claim in writing not later than fourteen (14) days from
the date when Buyer has become aware of such occurrence, or where the defect is such that it may cause
damage, immediately, such notice containing a description of how the defect manifests itself. Failure to
provide such prompt notice to Pentair Equipment Protection shall result in forfeiture of Buyer’s rights
under this warranty.
In the event of a warranty claim, Buyer is to return defective goods to Pentair Equipment Protection in
accordance with Pentair Equipment Protection Return Policy. Warranty period for repaired goods remains
at 1 year from shipment of original goods. Pentair Equipment Protection sole obligation to Buyer under
this warranty will be, at Pentair Equipment Protection option:
A. Repair or replace Pentair Equipment Protection products or parts found to be defective in material or
workmanship.
B. Issue credit for the purchase price paid by Buyer relating to such defective Goods or part.
THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE GOODS AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
RETURN AND REPAIR POLICY
Pentair Equipment Protection products that: (i) are made to order, (ii) have been modified by Buyer, (ii)
have special finishes, or (iv) are determined by Pentair Equipment Protection to constitute “custom”
products that cannot be returned to stock or resold to other Buyers, will not be accepted for return by
Pentair Equipment Protection.
All returns require a Return Material Authorization number (RMA #), regardless of reason for return,
whether it be for warranty or out of warranty repair. Returns without an RMA # will be refused by our
Receiving Department. An RMA # is valid for 60 days.
A. An RMA # will be issued by our Repair Department in Anoka, MN at 866-545-5252. Buyer should have
following information available at time of RMA request:
1. Complete Model Number, Serial Number and description of damaged unit being returned.
2. Original Buyer Purchase Order number and date product was received by Buyer.
3. Quantity to be returned and a brief description of failure for each unit, if different.
