TABLE OF CONTENTS
IMPORTANT INFORMATION ........................................................................................................................................................2
WATER CONDITIONS FOR OPERATION .......................................................................................................................................2
CUSTOMER SERVICE CONTACT INFORMATION ..........................................................................................................................2
PRODUCT OPERATION AND SPECIFICATIONS ............................................................................................................................3
COMPLETE PARTS LIST .............................................................................................................................................................3
INSTALLATION
INSTALLATION OVERVIEW .................................................................................................................................................4
PRE-INSTALLATION ...........................................................................................................................................................5
MEDIA SOAK .......................................................................................................................................................................6
SEDIMENT FILTER INSTALLATION .....................................................................................................................................7
WATER SOFTENER ALTERNATIVE TANK INSTALLATION ....................................................................................................8
BYPASS VALVE OPERATION ................................................................................................................................................9
COMPLETE THE INSTALLATION .........................................................................................................................................9
WHAT TO EXPECT WITH YOUR NEW WATER SOFTENER ALTERNATIVE ....................................................................................10
MAINTENANCE .........................................................................................................................................................................11
TROUBLESHOOTING .................................................................................................................................................................12
PRODUCT WARRANTY & REGISTRATION FORM ..........................................................................................................................13
PRODUCT CERTIFICATIONS ......................................................................................................................................................15
If this or any other system is installed in a metal (conductive) plumbing system, i.e. copper or galvanized metal, the plastic
components of the system will interrupt the continuity of the plumbing system. As a result any errant electricity from improperly
grounded appliances downstream or potential galvanic activity in the plumbing system can no longer ground through contiguous
metal plumbing. Some homes may have been built in accordance with building codes, which actually encouraged the grounding
of electrical appliances through the plumbing system. Consequently, the installation of a bypass consisting of the same material
as the existing plumbing, or a grounded "jumper wire" bridging the equipment and re-establishing the contiguous conductive
nature of the plumbing system must be installed prior to your systems use.
WARNING
When adding a filtration/softening system to homes/buildings supplied by well water, the system should be installed following
the pressure tank.
DO NOT USE this system for pneumatic or hydropneumatic applications. If you are using a booster pump,
then install this system following the booster pump.
If you have questions, please call customer service.
CAUTION
IMPORTANT INFORMATION
• Read these instructions carefully and determine the location of all system components before beginning installation.
• Check all applicable plumbing, building, and electrical codes for installation compliance.
• Install the system on the main water supply.
• The use of Teflon® Tape and/or Pipe Thread Seal Paste will be needed on all threaded connections.
• To condition all water in the home, install the water softener alternative close to the water supply inlet, and upstream of
all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting
conditioned water.
WATER CONDITIONS FOR OPERATION
• The water should be free of hydrogen sulfide, a dissolved gas with a characteristic smell of rotten eggs. If present, it can coat the
catalytic surface of the media and interfere with the process. The gas should be removed through adequate pre-treatment.
• The water should be free of hydrocarbons, oils, and lubricants. If present, they can coat the catalytic surface of the media
and interfere with the process. Remove through adequate pre-treatment.
• The water should contain less than 1 mg/l of phosphates. Phosphates sequester dissolved hardness molecules preventing
them from forming crystals and may coat the catalytic media surface and interfere with the process.
• The copper level in the water supply should be below the MCL of 1.3mg/L. If copper is present above this level, it can attach to
the surface of the catalytic media and interfere with the process.
Homeowners
Phone: 877.842.1635
Professionals
Phone: 877.842.1635
Customer Service Contact Information Section
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WATER SOFTENER ALTERNATIVE WITH NATURSOFT® SALT-FREE TECHNOLOGY
