12
VI. Troubleshooting
Because of the individual characteristics of your pool, some additional adjustments may be required to
get the best performance from your E-Z Vac
®
. If there seems to be a problem, check these common
causes of cleaner problems. If you still need help, call your Pentair Water Pool and Spa
®
Dealer or call
our
Customer Helpline at 800-831-7133.
_ Is filter clean?
Clean filter
_ Is pump strainer basket clean?
Clean basket
_ Is debris blocking the bottom of E-Z Vac
®
?
Remove debris
_ Are there any leaks in the hose?
Replace leaky section
_ Is automatic regulator valve free of debris?
Clean valve
NOTE: When E-Z Vac
®
is operating, we recommend that you remove your
pool’s ladder.
Otherwise, the ladder can “trap” the E-Z Vac
®
and prevent it from moving about the pool.
If E-Z Vac
®
is not moving or pulsating:
• Check to ensure that the main drain and all suction lines are closed,
except
for the suction line to which
the E-Z Vac
®
is attached.
• Check for sufficient flow through the cleaner hose using the flow indicator.
• Check for debris in the filter, pump basket, vacuum regulator or leaks in the hose.
• Check for debris in E-Z Vac’s flapper. Debris may prevent flapper movement or restrict flow. See
page 13 for instructions.
• Pool pump and filter system may be too small (incapable of providing 14 gallons per minute water
flow). Consult your pool professional.
If E-Z Vac
®
tracks in a repetitive pattern
• Check the swivel on the top of E-Z Vac
®
. It should turn freely.
• Check the return line water flow and re-direct as necessary with an eyeball diverter.
• Refer to page 11, “Eyeball Diverter Positions”.
• Check E-Z Vac’s hose to ensure it has not become bent or kinked. It only takes one bent or kinked hose
section to hinder the cleaning coverage. One way to check for kinks in your hose is to lay each section
flat on your pool’s deck (or other flat surface). The hose should be perfectly straight and flat.
Do not
coil the hose when taking your E-Z Vac
®
out of the pool
because it will retain the coil shape
forming a bend or kink.
