TROUBLESHOOTING
continued
Error Codes
NOTE:.Error.codes.appear.on.the.In.Service.display.
Error Code
Error Type
Cause
Reset and Recovery
0
Cam.Sense.
Error
The.valve.drive.took.longer.than.
6.minutes.to.advance.to.the.next.
regeneration.position
Unplug.the.unit.and.examine.the.powerhead..Verify.that.all.cam.switches.are.
connected.to.the.circuit.board.and.functioning.properly..Verify.that.the.motor.
and.drive.train.components.are.in.good.condition.and.assembled.properly..
Check.the.valve.and.verify.that.the.piston.travels.freely..Replace/reassemble.
the.various.components.as.necessary.
Plug.the.unit.back.in.and.observe.its.behavior..The.unit.should.cycle.to.the.
next.valve.position.and.stop..If.the.error.reoccurs,.unplug.the.unit.and.contact.
technical.support.
1
Cycle.Step.
Error
The.control.experienced.an.
unexpected.cycle.input
Unplug.the.unit.and.examine.the.powerhead..Verify.that.all.cam.switches.
are.connected.to.the.circuit.board.and.functioning.properly..Enter.Master.
Programming.mode.and.verify.that.the.valve.type.and.system.type.are.set.
correctly.with.regard.to.the.unit.itself.
Step.the.unit.through.a.manual.regeneration.and.verify.that.it.functions.
correctly..If.the.error.reoccurs.unplug.the.unit.and.contact.technical.support.
2
Regen.Failure
The.system.has.not.regenerated.for.
more.than.99.days.(or.7.days.if.the.
Control.Type.has.been.set.to.Day-
of-Week)
Perform.a.Manual.Regeneration.to.reset.the.error.code..
If.the.system.is.metered,.verify.that.it.is.measuring.flow.by.running.service.
water.and.watching.for.the.flow.indicator.on.the.display..If.the.unit.does.not.
measure.flow,.verify.that.the.meter.cable.is.connected.properly.and.that.the.
meter.is.functioning.properly.
Enter.a.Master.Programming.Mode.and.verify.that.the.unit.is.configured.
properly..As.appropriate.for.the.valve.configuration,.check.that.the.correct.
system.capacity.has.been.selected,.that.the.day.override.is.set.properly,.and.
that.meter.is.identified.correctly..If.the.unit.is.configured.as.a.Day-of-Week.
system,.verify.that.at.least.one.day.is.set.ON..Correct.the.settings.as.necessary.
3
Memory.Error
Control.board.memory.failure
Perform.a.Master.Reset.and.reconfigure.the.system.via.Master.Programming.
Mode..After.reconfiguring.the.system,.step.the.valve.through.a.manual.
regeneration..If.the.error.reoccurs.unplug.the.unit.and.contact.technical.
support.
UD
Upper.Drive.
Sync
Power.failure.install.programming.
change
Valve.will.automatically.recover.
22 •
Pentair.5600SXT.Softener.System
