Pentair Pool Products Myers DE Series, Owner'S Manual

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Troubleshooting 12
SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION
Pump fails 1. Power to pump has been 1. Check to be sure you have power to your home.
to operate. interrupted. Check to be sure that power cord is securely
plugged into outlet or securely wired into
controller or switch box.
2. Liquid fluid level is not high 2. Check that fluid level is high enough to activate
enough to activate switch switch or controller.
or controller.
3. Plugged vent hole in discharge 3. Check to be sure that the 3/16" vent hole in
pipe. discharge pipe is not plugged and unplug if
needed.
4. Pump inlet, impeller, check valve 4. Check for blockage in pump inlet, impeller,
or discharge pipe are blocked. check valve or discharge pipe and clean if
needed.
5. Thermal overload may have 5. Test start pump; if it starts and then stops
tripped. immediately, disconnect from power source for
30 minutes to allow motor to cool, then
reconnect to power source. Check for cause of
overheating.
Pump fails to 1. All valves in discharge pipe are 1. Check to be sure all valves in discharge pipe are
empty sump. not fully open. fully open.
2. Discharge pipe and check valve 2. Clean out discharge pipe and check valve.
are clogged.
3. Pump inlet or impeller have 3. Check for blockage in pump inlet or impeller
blockage. and clean if needed.
4. Pump not sized correctly. 4. A higher capacity pump may be needed.
Pump will not 1. Check switch or automatic float 1. See installation instructions for switch/controller.
shut off. control for improper function.
Read and understand safety and operating
instructions in this manual before doing any work on
pump!
Only qualified personnel should electrical-
ly test pump motor.
Risk of electrical shock. Disconnect power
to outlet before handling pump or motor. Sudden Starts. If
power is on to pump when thermal overload resets, pump
may start without warning. If you are working on pump,
you may get an electrical shock or impeller may catch fin-
gers or tools.