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• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server centre number or your MMS profile with your
operator.
• The server centre may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my phone to my computer
• Install ONE TOUCH Center.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the ONE TOUCH
Center Agent has activated.
• Check that your computer meets the requirements for ONE
TOUCH Center Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your
download.
• Select the microSD card as the location to store downloaded
files.
• Check your subscription status with your operator.
The phone cannot be detected by others via
Bluetooth
• Make sure that Bluetooth is turned on and your phone is
visible to other users .
• Make sure that the two phones are within Bluetooth’s
detection range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
4 hours).
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
Summary of Contents for PND6034RGRY
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