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SERVICE POLICY
Pem-Tech has service facility at the factory. For all the repairs contact at our toll free
number 1-800-379-3894 or visit our website
For all repairs call us for a Return Material Authorization number (RMA). Inform us
briefly the nature of the problem and obtain shipping address. Properly pack the
equipment before shipping. Also include your complete shipping address and contact
name and phone number.
For non-warranty repairs you must provide the limit to repair costs. State if a quote
for repair cost is required before you can authorize the repair cost. For this an
additional charge may be applicable.
NOTE:
1.
For all the repairs under warranty, serial number must be legible on the items
being repaired.
2.
Shipping point is FOB Houston.
