114605-001 - Product Manual - #1557 Infrared Construction Heater - Revision 09 - 11-11-2014
Page 5
1.0 General Information
T.A. Pelsue Company
Quality Policy
OUR GOAL IS THE PURSUIT OF NEVER-ENDING IMPROVEMENT IN
PRODUCT QUALITY AND BUSINESS SYSTEMS.
METHODS TO BE EMPLOYED IN ATTAINING THIS GOAL WILL INCLUDE
NEW PRODUCT QUALITY PLANNING, EMPLOYEE TRAINING, AND
UTILIzATION OF EMPLOYEE INVOLVEMENT GROUPS TO SOLVE
PROBLEMS.
IN AN INCREASINGLY COMPETITIVE MARkETPLACE, ENSURING
CUSTOMER SATISFACTION IS ONE OF THE DIFFERENTIATORS THAT
SETS YOU APART FROM THE PACk AND YIELDS A COMPETITIVE
ADVANTAGE.
THEREFORE, WE WILL SUPPORT TOTAL CUSTOMER SATISFACTION BY
IMPLEMENTING THE
ISO 9001 QuAlITy SySTem
AND PROVIDING
THE NECESSARY ATMOSPHERE AND TRAINING TO NURTURE THIS
CONCEPT THROUGHOUT OUR ORGANIzATION.
WE WILL MAkE EVERY BUSINESS DECISION AS THOUGH THE QUALITY OF
THE PART OR SERVICE PROVIDED WAS DESTINED FOR OUR OWN
OR OUR FAMILY’S USE. WE WILL ALWAYS THINk
QuAlITy FIrST.
EVERY T.A. PELSUE COMPANY EMPLOYEE IS ExPECTED TO COMMIT TO
THIS PHILOSOPHY IN THE PERFORMANCE OF HIS OR HER DAILY TASkS.
QUALITY FIRST!
T.A. PELSUE COMPANY SENIOR MANAGEMENT TEAM
1.1 Quality Policy