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Electric Bikes FAQs
Q. How long does it take to fully charge the battery?
A. Depends on the state of discharge but around 4 hours if completely discharged.
Q. What are the running costs for a Pedego electric bike?
A. You will have no worries about rising fuel prices at the pumps. All our electrically powered vehicles use household
electricity. The average cost per full charge is about 10 cents per charge. If you charged the battery every single day
for a year, it would cost you about $35 per year.
Q. Can I ride up hills and against strong headwinds on my Pedego electric bike?
A. Yes. One of the main advantages of cycling on a Pedego electrical bicycle is that it literally flattens hills and increases
your average speed when tackling inclines and headwinds. If you provide a reasonable amount of effort, but you should
be able to tackle anything from a 1 in 10 (10%) gradient up to a 1 in 7 (14%) gradient. You will be amazed at the relative
ease that your new Pedego electric bike can tackle some of the most arduous journeys.
Q. Do I need a driving license, insurance or registration?
A. No, you don’t. According to Federal law, electric bikes that are under 750 watts are classified as bicycles. For all
intensive purposes, it’s simply a bicycle that requires very little pedaling to travel 32 Km/H, saving you time and hassle.
The law does require the use of helmet and riders to be at least 16 years old. Check your local state laws for require-
ments.
Q. Do I need to pedal an electric bike?
A. No but it helps to prolong battery life. The motor on our bikes is both throttle and pedal assist controlled, allowing
you to decide how much power you desire. Have you ever tried to cycle when speeding downhill on your normal bi-
cycle? It’s just like that. The motor is propelling you faster than you’re cycling so there is pretty much no resistance,
it’s merely a formality!
Q. What happens when I use the brakes under powered assistance?
A. All our bikes are equipped with brake levers that have a built in safety switch that automatically cuts off the motor
power under normal braking conditions. This not only ensures a safe un-powered stopping feature, but also protects
the motor under braking conditions so that it isn’t working against the brakes.
Q. How far will a Pedego take me?
A. This all depends on a few factors. Cycling with pedal assist along a straight road under normal conditions, the stan-
dard battery should last about 24-48 kilometers. Cycling up steep hills will obviously take more energy out of the battery
and factors such as road surface, wind resistance, weight of the rider and tyre pressure will affect your range. Longer
range battery is also available.
Q. What happens if I get a flat tyre?
A. The tyres on our bikes are the same as conventional bicycles. Simply replace the tube with a tube of the right size and
inflate it. No special tyres or parts will be needed.
Q. How do I know when the battery is low?
A. The bicycles have easily visible indicators located on the meters that show the amount of juice left. If it is getting low
and you don’t think you will make it to your destination, you can switch off your motor and keep it just for the difficult
bits.
Q. Do I have to wait for the battery to empty before I charge it?
A. No. The batteries we use are Lithium-ion batteries which do not suffer from ‘memory effect’. This means that there
is no need to discharge a battery completely before you recharge it again. You can partially recharge the battery at any
time without reducing its voltage or lifespan. We recommend recharging the battery after every use, regardless of how
far you rode.
Q. Can I put a child’s trailer on a Pedego?
A. Yes, you can certainly add a trailer to your Pedego. We suggest using one that hooks onto the frame rather than the
axle.
Q. Can I put a Pedego on a bike rack?
A. Yes, just make sure that the bike rack can hold a 27 kilograms bike. We advise taking the battery off to make it easier
to lift and to keep the battery safe.
