Pearl CEP-C2P Installation And Operating Instructions Download Page 5

3000 W. 16 Ave. Miami, FL 33012

Tel: (954) 4749090 | Fax: (954) 8890413

[email protected] | www.pearlwatersystems.com

PROBLEM

POSSIBLE CAUSE

REMEDY

MOTOR DOES NOT START OR 

RUN 

Single-phase power supply (three-phase electric

motor):

a. poor connection of the power switch;

b. fuse is burned out; 

c. loose power lead;

d. phase failure of the cable

a. repair switch contact or replace the switch;

b. replace the safety fuse;

c. check and tighten the power connector;

d. repair or replace cables

Capacitor is burned out

Replace with a same type capacitor (send to the

maintenance point for repair)

The rotating shaft and bearing are jammed.

Replace the bearing (send to the maintenance point for 

repair)

Impeller is jammed.

Turn rotating shaft of the fan blade terminal with screw 

driver to let it rotate flexibly or demount the pump body to 

clear sundries.

Stator winding is damaged

Replace winding coils (send to the maintenance point 

for repair)

THE MOTOR IS IN OPERATION, 

BUT NO WATER IS DIS-

CHARGED

Incorrect direction of pump rotation

Invert two-phase wirings of the motor (three-phase motor)

The pump is not fully filled with water

Re-fill the pump with water.

The impeller is damaged

Replace the impeller (send to the maintenance point for 

repair)

Leakage of the suction pipe

Check sealing of various joints of the inlet pipelines

Water level is too low

Adjust installation height of the pump

Freeze caused by accumulated water in the pipeline 

or the chamber

Start up the pump after ice is melted

INSUFFICIENT PRESSURE

Incorrect pump type

Select suitable pump

The inlet pipeline is too long or with too many

bends, pipe diameter is not selected as required.

Apply the pipe with the stipulated diameter, and make the 

inlet pipe short.

Inlet pipeline, filter screen or pump chamber is

blocked by foreign materials

Clean pipeline, foot valve or pump chamber, clear sundries

MOTOR WORKS INTERMIT-

TENTLY OR THE STATOR 

WINDING IS BURNED OUT

The impeller is jammed or overload operation for 

a long time

Clear sundries in the pump chamber; operate the pump 

under the rated flow as much as possible.

Incorrect grounding, broken cable or the electric

pump is hit by lightning.

Seek for the reason, and replace winding coils.

LEAKAGE OF MECHANICAL 

SEAL

The mechanical seal is worn and torn by

impurities.

Clear or replace the mechanical seal

ABNORMAL NOISE FROM 

THE PUMP

Noise from the bearing

Replace with the same type bearing

Impeller is jammed.

Remove sundries

Excessive flow

Adjust to the range displayed on the nameplate before use.

10.TROUBLESHOOTING

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