ISSUE
SOLUTIONS
The sonaAMP will not turn on.
Check to be sure that both the power switch on
the back panel and the standby switch on the front
panel are on. The front panel light should be blue.
It is red when in standby. Be sure your AC plug is
properly connected to an active AC outlet.
The sonaAMP turns on but there is no sound.
Be sure your system is not muted. Check the
RCA/XLR switch on the back panel to be
sure the correct input has been selected.
Make sure your speaker wires are properly
connected to both the sonaAMP and the
speakers.
You pick up hum and noise on your sonaAMP.
This is rare but when it happens it is usually
due to grounding problems. Do some trial and
error tests with the system. See if the noise
goes away when certain sources, like a
computer, are unplugged from your preamp. Try
plugging your sonaAMP and preamplifier in to
the same AC fixture. Please feel free to call
Peachtree service if the problem persists.
You’re getting no sound through the balanced
XLR input.
Be sure you have the switch on the back panel
set to XLR.
The sonaAMP shuts down, and then
automatically begins playing again after a while.
The sonaAMP amplifiers have built in
thermal/distortion detection and will shut down
before blowing the amps. When they cool down
they will turn back on. If the amps do this when
playing at a low volume you may have a short in
your speaker wires.
7
TROUBLESHOOTING
ISSUE
SOLUTIONS
The sonaAMP will not turn on.
Check to be sure that both the power switch on
the back panel and the standby switch on the front
panel are on. The front panel light should be blue.
It is red when in standby. Be sure your AC plug is
properly connected to an active AC outlet.
The sonaAMP turns on but there is no sound.
Be sure your system is not muted. Check the
RCA/XLR switch on the back panel to be
sure the correct input has been selected.
Make sure your speaker wires are properly
connected to both the sonaAMP and the
speakers.
You pick up hum and noise on your sonaAMP.
This is rare but when it happens it is usually
due to grounding problems. Do some trial and
error tests with the system. See if the noise
goes away when certain sources, like a
computer, are unplugged from your preamp. Try
plugging your sonaAMP and preamplifier in to
the same AC fixture. Please feel free to call
Peachtree service if the problem persists.
You’re getting no sound through the balanced
XLR input.
Be sure you have the switch on the back panel
set to XLR.
The sonaAMP shuts down, and then
automatically begins playing again after a while.
The sonaAMP amplifiers have built in
thermal/distortion detection and will shut down
before blowing the amps. When they cool down
they will turn back on. If the amps do this when
playing at a low volume you may have a short in
your speaker wires.
7
TROUBLESHOOTING
