You pick up hum and noise
through your DAC•iT
x
in your
office system
This can require some trial and error diagnostics. If you have music
files available on a laptop computer connect it (while on battery power)
to the DAC•iT
x
. If it works properly, with no noise, then the computer in
your office is introducing a ground loop into the system. This is not
uncommon. However, the DAC•iT
x
’s digital inputs are transformer-
coupled to minimize this problem. If a problem persists, please feel
free to contact Peachtree Audio.
When you switch from one
source to another you get a
loud “click” or “pop”
Sometimes this is from static buildup but it should not occur consistently
over a long period of time. Contact your dealer or Peachtree Audio if this
persists.
Your coaxial digital connections
do not sound quite right
You must use a wide bandwidth 75 ohm digital interconnect in this
application. If you use a standard audio RCA cable the results will
not be nearly as good. This is not an unusual mistake as the two
interconnects look identical but sound different.
Your iPod doesn’t sound quite
right through the DAC•iT
x
Your iPod offers custom equalizations for headphone use that aren’t
necessary with the DAC•iT
x
and a good pair of speakers. We recommend
using a “flat” response. If you find that you still need equalization, then start
at “flat” and make your settings from that point.
You get dropouts or no sound
when streaming 24/192
The digital inputs of the DAC•iT
x
are capable of 24/192 streams
in bench test conditions; however some sources may present
problems from excess jitter, poor grounding or a number of other
potential problems. Please call Peachtree Technical Service if this
occurs. 704-391-9337
The DAC•iT
x
will not
turn on
Be sure the DAC•iT
x
’s external power supply is connected to the rear
panel DC input and that the power supply is plugged into a live AC
outlet.
The DAC•iT
x
turns on
but there is no sound
Be sure your system is not muted and that the DAC•iT
x
has been
selected. Be sure your digital source is on and playing. Be sure
the DAC•iT
x
’s standby button is glowing blue and that your desired
input is glowing blue. If the input button is blinking the DAC•iT
x
is
in “mute” mode. Press the mute button on the remote to un-mute the
DAC•iT
x
. Check to be sure your digital cable is properly connected.
The remote control
doesn’t work
Please check the batteries by removing the cover on the back of the
remote. It is an infrared remote so it needs a clear line of sight to the
sensor on the front panel of the DAC•iT
x
.
You intermittently lose
your signal on the
USB input
First, try relaunching your music server program (iTunes, WMP, etc.).
If your computer still doesn’t recognize the USB DAC unplug the USB
cable from the computer and the DAC•iT
x
, wait a few seconds, then
reconnect. These are computer hookups, and sometimes you’ll lose a
signal just as with your printer or other USB device. You should not
have this problem often. We designed the DAC•iT
x
to remain locked
on the USB signal at all times, but signal dropouts are still possible.
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