PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
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PD196-389R1 PDI-A24, A32, A42, A55
Troubleshooting Tips
Analog pillow speaker problems
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Confirm pillow speaker is securely plugged in
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Connect the pillow speaker directly to the TV and verify
that the across-room or bedside wiring is not faulted
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Check fluorescent lighting is not causing interference
TV takes long time to turn on
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Check standby power setting
Pro:Idiom digital channels not showing up
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Check Setup > Channels > Pro:Idiom
CCI/MTI not working
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Check Setup > Channels > Pro:Idiom
PDi Qube will not turn on TV
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Check standby power is set to normal
No picture from external source
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Make sure external source is connected properly
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Confirm source is not being blocked by Parental
Control setting
Picture, but no sound
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Check internal speaker is enabled
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Confirm sound is not muted
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Confirm no headphones are plugged in
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If using an external source, confirm proper connection
Remote not working
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Check batteries in remote
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Check Bed A, B, C, D setup is correct
TV channels up or turns off unexpectedly
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In rare situations, fluorescent lighting reaching the IR
receiver can cause erratic behavior
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Disable analog pillow speaker
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Relocate the TV away from the light source
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Apply opaque tape over the IR sensor
Clone menu does not appear
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Verify
“USB Media” source is disabled in Sources menu
No picture from external source
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Verify source is enabled in Sources menu