Gigabit Adapter
15
Adapter Installation Problems
If your computer can’t find the Gigabit Adapter or the
network driver doesn’t install correctly, check the following:
• Make sure the adapter is securely seated in the PCI slot.
Check for any hardware problems, such as physical
damage to the card’s edge connector.
• Try the card in another PCI busmaster slot. If all fails, test
with another Gigabit Adapter that is known to
operate correctly.
• Check for resource conflict in the PCI configuration. See
“PCI Compatibility.”
• Make sure your computer is using the latest BIOS
available.
• If there are other network adapters in the computer, they
may be causing conflict. Remove all other adapters from
the computer and test PCI adapter separately.
• Check for a defective computer or PCI bus by trying the
adapter in another computer that is known to operate
correctly.
Network Connection Problems
If the Link LED on the adapter’s bracket does not light, or if
you can’t access any network resources from the computer.
Check the following:
• Check the rating of the fiber cable and make sure its length
is within the IEEE 802.3z 1000BASE-SX requirements.
• Inspect all network cables and connections. Make sure the
cable is securely attached to the adapter’s connector.
• Make sure the correct software driver is installed for your
operating system. If necessary, try reinstalling the driver.
• Make sure the computer and other network devices are
receiving power.
• Make sure the adapter is connected to a Gigabit Ethernet
switch or buffered repeater port that is configured for Auto-
Negotiation. If the card’s duplex mode has been configured
manually, check that it matches that of the network device
port.
• The network device port that the adapter is attached to
may be defective. Try using another port on the device.
• If you cannot access a Windows or NetWare service on
the network, check that you have enabled and configured
the service correctly. If you cannot connect to a particular
server, be sure that you have access rights and a valid ID
and password.
• If you cannot access the Internet, be sure you have
configured your system for TCP/IP.
Summary of Contents for GN-1000SX
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