Manual
11
7
Troubleshooting
Problem
Possible solution
The viscometer does not work
Check the power switch
Check the mains connection
The instrument does not show “zero” without any
fluids
Check if the device is levelled properly
Contact our customer support
Viscosity reading is unstable or inaccurate
Check if device is levelled properly
Check if the temperature of the sample is stable
Check the characteristics of the sample to be
measured
8
Further information
8.1
Calibration
The viscometer comes factory-calibrated and with a calibration certificate.
However, we recommend checking the accuracy of the viscometer on a regular basis by using optional
calibration oils.
