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VI. FAQ
Why is my tablet running slow?
Once you’ve launched an app, it will continue to run in the
background, even if you’ve moved on to other tasks. You may
notice that your tablet is lagging if several apps are opened at
once.
To close background apps and free up your tablet’s RAM, enter
Parent Mode and tap on the Multitasking button. Scroll to
locate the apps you wish to close, and swipe to the right.
Be sure to quit out of unnecessary apps often to ensure that
your tablet runs smoothly.
How do I reboot my unresponsive device?
If your device is still unresponsive after using the reset button,
press and hold the power button for at least 10 seconds to
enter system reset mode.
If this method is still unsuccessful, simultaneously press and
hold both volume and power buttons to enter factory reset
mode. Please note a factory reset will delete all data stored on
your device.
