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VI. FAQ

How do I update my software?
You may perform an over-the-air update by following  
these steps:

1.  Make sure your Playtime Pad is fully charged and 

connected to Wi-Fi®. 

2. Exit Kid Mode. 
3. In Parent Mode, tap on the Software Update app 

(a dot will appear on the app icon, indicating 
an available update) and follow

 

the on-screen 

prompts.

4. The OTA downloading interface will appear. Do not 

interrupt the download.

5. Once the OTA update has downloaded, it will run 

automatically.

6. Your device will enter the system as usual once 

the installation is complete.

Summary of Contents for PBSKD7200B

Page 1: ...Playtime Pad 2 0 7 HD Kid Safe Tablet Live TV PBSKD7200B USER MANUAL ...

Page 2: ...on 3 Kid Mode Kid Mode Home Live TV Character Navigation Wheel Themes Videos Games Color Paint Camera Gallery Adding and Removing Apps Parental Controls Exiting Kid Mode Section 4 Parent Mode Parent Mode Overview Downloading New Apps Uninstalling Apps Removing Apps From Home Screen Closing Background Apps Creating a Google Account 4 5 5 6 7 8 8 8 9 11 12 13 13 15 18 18 19 20 21 22 22 22 23 23 ...

Page 3: ...ings Adjusting Your Screen Brightness Section 6 FAQ How Do I Update My Software How Do I Restore My Device Why Won t My Tablet Connect to My Computer How Do I Reset My Device How Do I Reboot My Unresponsive Device Why Is My Tablet Running Slow How Do I Reset My PIN How Do I Change My Home Screen to Android Section 7 Miscellaneous Care Specifications Customer Support 24 24 25 26 27 27 27 28 28 29 3...

Page 4: ...4 I Tablet Overview Micro SD Card Slot Volume Audio Jack Micro USB Input Hold for Power Press to Sleep Mic Camera Camera Reset Speaker ...

Page 5: ... the included USB charger The battery indicator will show that your device is charging Fully charge your Playtime Pad for 6 hours before the first use Once the battery drains for the first time please recharge the device for at least 8 hours Your Playtime Pad s battery life will be optimized after three cycles of charging and draining Your Playtime Pad has an 8 hour battery life Battery life is af...

Page 6: ...ommend charging your Playtime Pad at least once per month If the tablet is not in use for extended periods of time charge the device for at least 30 minutes until the screen illuminates You may proceed with normal operation after this process Turning On Your Playtime Pad To turn on your Playtime Pad press and hold the power key for 2 seconds The PBS KIDS logo indicates the software is loading Powe...

Page 7: ...into a webpage picture or map Some apps allow you to zoom in and out by touching the screen with two fingers and pinching them together TIP You can flick the screen with your finger to quickly scroll through a long list such as a library of music Tap a specific location on the screen where you would like to enter text The on screen keyboard will pop up Touch and hold a letter for special character...

Page 8: ...Sensor allows the tablet to detect screen rotation You can view the home screen in either a landscape or portrait format as you use the apps Note Some functions in the Playtime Pad only display in landscape format User Setup Follow the steps upon initial startup to begin using your Playtime Pad ...

Page 9: ... bottom of the screen to reveal the Home button and Back button The Home button will bring you back to the Kid Mode Home Screen Kid Profile Vol Back Home Vol The Multitasking button has no function when in Kid Mode Change Theme Character Navigation ...

Page 10: ...aint Gallery Access the Camera View Gallery Enter the Color Paint app My Apps Shows all apps approved for your child To add more apps check the Adding or Removing Apps section of this guide Live TV Watch PBS Kids live You can also view the TV Schedule guide to see what programs will be showing for the day Kid Profile Switch Kid Profiles Choose new avatar See your child s Favorite Shows ...

Page 11: ...n mode Tap on CC to turn closed captioning on or off Tap on the PBS KIDS icon on the upper left corner to easily enter the Games or Video app Tap on What s On or the Live TV icon found on the upper right corner of the screen to see the program guide To go back Home swipe up from the bottom of the screen to reveal the Home button ...

Page 12: ...12 III Kid Mode Character Navigation Wheel Turn the wheel to see your favorite characters Tap on a character to view all related videos and games available to watch or play Character Navigation ...

Page 13: ...I Kid Mode Themes Tap on the Themes tab on the Kid Mode home screen to select from the different available themes Videos You can access videos from the Character Navigation Wheel or from the All Apps screen ...

Page 14: ...14 III Kid Mode Swipe the Character Nav to the left to reveal more videos Live TV Character Navigation Closed Captioning Playback Controls Grownups Settings ...

Page 15: ...15 III Kid Mode Games You can access games from the Character Navigation Wheel or from the All Apps screen Closed Captioning Exit Grownups Settings Games Character Navigation ...

Page 16: ...y do I need to re download some games 1 As kids download new games the oldest games will be uncached This allows for kids to continuously play and keep their most current games without having to worry about device storage or management If they would like to play and keep a game that has been uncached they just need to download it again 2 The amount of games downloaded exceeded the predetermined si...

Page 17: ...e predetermined size limit tap Grownups in the bottom left corner of the screen Then tap Change Max in the Device Storage box and drag the slider to the desired size III Kid Mode MAKE DONATION TV SCHEDULE Los Angeles ...

Page 18: ... App Saved artworks can be found in the Gallery Camera Gallery Tap on the Camera and Paint icons from the Kid Mode home screen then tap on Take A Picture to access the camera Gallery Frames You can toggle frames on or off by tapping on the switch Each theme has 2 unique frames for front and back view Switch themes from the home screen ...

Page 19: ...Parental Controls You can add or remove apps from your child s My Apps screen by going into the Grownups Settings and tapping on the icon beside the name of the child s profile Tap on the app you wish to add or remove from your child s profile ...

Page 20: ...orner of the screen Enter your 4 digit PIN code If you have forgotten your code please refer to the FAQ section of this manual for details on resetting your PIN Then tap on Exit Kid Mode on the upper right corner of the screen Tap on the icon to enter Parent Mode Quickstep Playtime Mode ...

Page 21: ...21 IV Parent Mode Parent Mode Overview Swipe up to reveal all your apps Battery Vol Back Home Multitasking Vol Swipe left or right to switch between home screens ...

Page 22: ... store app to download more apps Uninstalling Apps In Parent Mode touch and hold an app in the All Apps Drawer and drag them to the trashcan uninstall icon Note You can also uninstall apps by tapping Apps in your device s Settings Removing Apps from Home Screen In Parent Mode touch and hold an app on the home screen and drag the app to the X icon ...

Page 23: ...p your tablet s RAM enter Parent Mode and tap on the Multitasking button Scroll to locate the apps you wish to close and swipe to the right Be sure to quit out of unnecessary apps often to ensure that your tablet runs smoothly Creating a Google Account 1 Go to https accounts google com signup 2 The signup form will appear Follow the directions by entering the required information 3 Your account wi...

Page 24: ...our Tablet Tap Settings Under Accounts tap Add Account Removing a Google Account 1 Tap Settings 2 Under Accounts tap Google 3 Tap the account you want to remove 4 Tap on the Remove Account button Tap what kind of account you want to add and sign in ...

Page 25: ... to a different Wi Fi network for when you re not at home or to set up a new connection please exit Kid Mode and enter Parent Mode Tap on the Settings App Network Internet Wi Fi to set up a new connection Tap on the Home Button to go back to Kid Mode ...

Page 26: ... view files or select removable disk You will now be able to drag and drop files from your computer onto your tablet just as you would with a USB flash drive On MAC First install the Android File Transfer application for Mac Go to android com filetransfer on your Mac and choose Download Now and then install the application The Android File Transfer application will launch automatically when you co...

Page 27: ...on Allow Google to use data to determine your location for improved search results Security Adjust settings to make your tablet more secure Allow installation of non market apps Accounts Tap to add or remove email accounts Language input Set language spelling correction keyboard and voice settings Backup reset Backup data and reset your tablet Google Provides Google services V Tablet Settings Syst...

Page 28: ...connect Bluetooth Provides Android Bluetooth to nearby devices Data usage Shows data usage More Airplane mode and VPN Adjusting Your Screen Brightness In settings tap Display Then Brightness Level Tip Lower the brightness at night to extend your battery life Use the slider to adjust the brightness ...

Page 29: ...Exit Kid Mode 3 In Parent Mode tap on the Software Update app a dot will appear on the app icon indicating an available update and follow the on screen prompts 4 The OTA downloading interface will appear Do not interrupt the download 5 Once the OTA update has downloaded it will run automatically 6 Your device will enter the system as usual once the installation is complete ...

Page 30: ... t my tablet connect to my computer 1 Try a different USB port on your computer and or restart your Playtime Pad 2 The battery may be too low and the computer is not providing enough power via USB Use the wall charger to charge your Playtime Pad for 30 minutes and then reconnect to the computer VI FAQ How do I reset my device The reset button is located on the back of the unit Reset this device by...

Page 31: ...Scroll to locate the apps you wish to close and swipe to the right Be sure to quit out of unnecessary apps often to ensure that your tablet runs smoothly How do I reboot my unresponsive device If your device is still unresponsive after using the reset button press and hold the power button for at least 10 seconds to enter system reset mode If this method is still unsuccessful simultaneously press ...

Page 32: ...PIN 1 Tap Grownups tab Forgot PIN Code Note Use the Secret Exit Phrase to exit out of the Playtime Mode anytime you forget your PIN 2 You will be asked for the Secret Exit Phrase Enter exitplaytimemode and tap Exit Kid Mode button ...

Page 33: ...33 VI FAQ 3 Tap the to enter Parent Mode 4 Now go to Settings Apps notifications 5 Click on See all apps to enter the App Info page of all apps 6 Tap PBS KIDS Playtime Mode 2 0 ...

Page 34: ...ome circle icon to return to Playtime Mode You will see the option to recreate PIN Code and Kid Profile Finish setup and you are done Note This process will only reset profile data It will not delete any photos drawings or downloaded apps That content is saved to the device directly and will remain unless explicitly deleted or uninstalled ...

Page 35: ...d The default home screen of your device is Playtime Mode If you want to change the default home screen to the Android interface please follow the steps below 1 Exit Kid Mode 2 While in Parent Mode tap on Settings 3 Then tap Apps notification Advanced ...

Page 36: ...efault Apps Home App 5 In the Home Apps Settings tap on Quickstep This will now change your default homescreen to Android so that whenever you tap on Home you will be brought to the Parent Mode screen Quickstep Playtime Mode ...

Page 37: ...evice while charging VII Miscellaneous Care The Playtime Pad is an electronic device and can be damaged if used improperly Don t expose your device to liquids water or extreme humidity Don t try to dry the Playtime Pad using a heat source such as a dryer microwave or oven Don t charge your tablet or use it in environments above 95 F and below 32 F Don t expose the Playtime Pad to dirt or sand Use ...

Page 38: ...mats Charging Model 1 6 GHz Quad Core Processor 2GB 16GB Supports up to 32GB 7 HD Touch Screen 1024x600 3 7V 4000mAh Rechargeable Li Polymer Android 11 Go edition Built in Microphone Front and Back Cameras Compatible with Bluetooth Wi Fi Enabled AVI 3GP FLV MOV MPG AAC AMR FLAC M4A M4K MID WAV MP3 OGG 5V 2000mA PBSKD7200B NS2105 ...

Page 39: ...h you can refer to when contacting us further You may also reach a DP AV customer service representative by calling 1 833 909 2673 We are available Monday Friday 9am 5pm PST except major holidays DP AV strongly encourages customers to email their inquiry prior to calling as this will enable us to better assist you Please make sure to note the model number and a description of your inquiry ...

Page 40: ...ty for the content or for any functionalities or services of such website s Furthermore DP Audio Video makes no promise representation or warranty that any non DP Audio Video website you navigate to will be free of viruses worms Trojan horses and other items of a destructive nature The DP Audio Video User Manual is for your exclusive benefit and you assume all risks losses and or damages of whatev...

Page 41: ...es charges and disbursements as well as the cost of in house counsel and appeals arising from or related to DP Audio Video the use of The DP Audio Video User Manual or any DP Audio Video product and or software Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you WARRANTY INFORMATION This is a l...

Page 42: ... Manufactuer s Warranty DP AV warrants to you as the original retail purchaser of the Product that should the Product have any defect under normal conditions such defect s will be repaired or replaced with new or reconditioned product at the Company s option without charge if submitted to DP AV within a period of 180 days from the date of purchase of Product This warranty only covers manufacturer ...

Page 43: ...Knows a Lot About That Logo word mark and artwork 2016 Dr Seuss Enterprises L P Collingwood O Hare Productions Limited and Portfolio Entertainment Inc All Arthur characters and underlying materials including artwork Marc Brown Arthur and D W and all of the ARTHUR characters are trademarks of Marc Brown Nature Cat and associated characters trademarks and design elements are owned by Spiffy Entertai...

Page 44: ...s reserved The term Wi Fi is a registered trademark of the Wi Fi Alliance USB and MicroSD are used to solely describe the compatibility of our technology and in no way is intended to infringe on any intellectual property rights of any respective protected marks This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmfu...

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Page 46: ...es and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on th...

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