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September, 2022

Summary of Contents for PAX A920 Pro

Page 1: ...PAX A920 Pro Configuration and Setup Guide September 2022...

Page 2: ...guring the Terminal Network Connections 8 Installing the SIM Card 8 Configuring the Terminal Wi Fi Connection 9 Configuring the Terminal Display Language 11 Terminal Activation 13 Terminal Activation...

Page 3: ...Pro Terminal Overview Terminal Hardware Initial terminal configuration Charging the Terminal Installing the Printer Paper Configuring the Terminal Network Connections Installing the SIM Card Configur...

Page 4: ...tional charger and external printer included but this document addresses the most basic delivery configuration Terminal Hardware The following illustrations show the location of the main terminal feat...

Page 5: ...PAX A920 Pro Configuration and Installation Copyright 2021 PayFacto Inc Page 5 of 20...

Page 6: ...nal over 1 On the back of the terminal at the bottom slide the battery cover locking switch to the right 2 Lift the battery cover off the terminal You should notice a plastic tab at the top of the bat...

Page 7: ...paper On the back of the terminal near the top lift the lever to unlock and open the printer cover NOTE The printer cover opens on a hinge it does not come off the terminal 1 The paper tray contains a...

Page 8: ...our usual wi fi network you need to install the mobile SIM card provided by PayFacto or your mobile communications provider The SIM card will connect you to a mobile network allowing you to process pa...

Page 9: ...terminal has illustrations for the different cards it can accept Insert your SIM card in the space identified as SIM1 so the diagonal corner is facing the top left side IMPORTANT The SIM card goes in...

Page 10: ...h Network Internet 4 On the Network Internet page touch Wi Fi 5 On the Wi Fi page if Wi Fi is Off touch the toggle to turn it on If Wi Fi is already on a list of available networks appears 6 From the...

Page 11: ...s main screen touch the Settings icon 1 On the Settings screen touch the Please Input Password field and use the keypad to type the password either pax9876 or 9876 2 Touch the checkmark icon on the ke...

Page 12: ...A920 Pro Configuration and Installation Copyright 2021 PayFacto Inc Page 12 of 20 If the selected language does not appear automatically you can drag the language to the top of the list as shown belo...

Page 13: ...ring the terminal s network connection you need to start the PayFacto payment application to complete the remaining steps Terminal activation requires you to input a One Time Passcode OTP that PayFact...

Page 14: ...your terminal ID TID appears confirm that the number on the screen matches the TID on the label on the back of your terminal The TID will not appear on your terminal screen after you complete the acti...

Page 15: ...0 6 7 8 If you select Email look for a message from noreply payfacto com After you receive the 6 digit activation code use the on screen keypad to enter the code on the terminal screen If you enter th...

Page 16: ...reen use the on screen keypad to enter a 6 digit password in the Admin Password field and touch the Next icon on the keypad On the Confirm Administrative Password screen re enter the password in the A...

Page 17: ...uires the battery to be at least at 8 capacity to process a transaction It is strongly recommended that you charge the terminal overnight or during non business hours Terminal Input Options Your termi...

Page 18: ...d Installation Copyright 2021 PayFacto Inc Page 18 of 20 Card Payment Options There are three 3 ways for a customer to use their payment card with the terminal Insert the chip card and enter a PIN Swi...

Page 19: ...ss payment Replacing the Printer Paper The terminal uses 2 or 58mm thermal paper rolls to print transaction receipts To install the printer paper On the back of the terminal at the top lift the lever...

Page 20: ...ter paper in the paper tray leaving about 2 inches 5 cm of paper beyond the printer s cutter IMPORTANT Make sure the paper unrolls from the back of the roll otherwise the printer will be unable to pri...

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