390-747
110mA
Current
@ 12V DC
Operating
temperature
Waterproof
Genuine HID ™
Technology
Handsfree
Mounted on
metal surface
-40°C - +66°C
-40°F - +151°F
390-727
110mA
-40°C - +66°C
-40°F - +151°F
3
Technical Help
1 - Readers/Keypads not working.
•
Software settings - Confirm that the settings of the reader or
keypad are correct.
•
Connections - Check the wiring and integrity of the connectors. If
possible, test this reader on the other port.
•
Extended cable - Belden 9540/5306FE or General Cable C0745A
/E2038S should be used up to a maximum of 328 feet. Twisted
pair alarm cable should not be used. To confirm that an extended
reader cable is not at fault, wire the reader directly to the port.
•
Supply voltage - Confirm that the voltage is within specification.
(see table)
•
User token - Confirm that the user token used for testing is OK by
presenting it to a known working reader.
•
Interference - Confirm whether the reader works when tested ‘in
hand’ and not mounted on the wall.
•
PROXIMITY readers should not be mounted back to back or close
to other RF devices.
2 - Readers / Keypads - Extending cable.
•
Only Belden 9540/5306FE or General Cable C0745A /E2038S can
be used for cable extensions. The maximum run is 328 feet.
3 - Net2 - Using a door reader as a desktop reader.
•
It is possible to configure a door reader to operate as a desktop
reader:
1 - Select the doors menu in the left hand Net2 pane.
2 - Click on the door you wish to change the reader to act as a desktop
reader.
3 - Under the relevant reader tab, change the reader operating mode to
‘Desktop Reader’.
4 - The PC displays ‘Would you like to accept desktop reader events from
this reader at the PC?’ ; click ‘Yes’
Now when you present a blank or existing token to that reader it will
allow you to add this new token or edit the existing one.
NOTE: Remember to return the operating mode to the original setting
once the cards have been read or users will not be able to gain access
through the reader.
KP Reader - Ensure that Keypad type is set to ‘None’,
otherwise the Desktop reader option will not be available.
