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Care & Maintenance  

3-1

 

C A R E   &  
M A I N T E N A N C E  

This chapter explains how to 

♦ 

clean the printhead, platen roller, and the supply 
sensors. 

♦ 

clear label jams. 

CAUTION 

Do not use sharp objects to clean the printhead 

or touch the printhead with your fingers. 

Both may damage the printhead and require a 

service charge. 

 

Cleaning 

 

Your printing rate and frequency determines how often 
you must clean the printer. 

You may need to clean the printhead and platen roller 

♦ 

after using seven to ten (7-10) rolls of supplies. 

♦ 

in extreme temperatures, 
humid conditions or a dirty 
environment. 

♦ 

when you see voids in the 
print. 

♦ 

after a label jam. 

You may have to clean the supply sensors more often 
if you receive supply error messages frequently. 

3  

Summary of Contents for Monarch Sierra Sport 2 9460

Page 1: ...Monarch Sierra Sport 2 9460 Printer TC9460OH Rev AE 10 04 2004 Paxar Americas Inc All rights reserved ...

Page 2: ...in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RF Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept...

Page 3: ...ions Cable 1 7 Using the Display and Buttons 1 9 Printing 1 9 Loading Supplies 2 1 Loading for Non Peel Mode 2 1 Tearing the Supplies 2 3 Loading for Peel Mode 2 4 Care Maintenance 3 1 Cleaning 3 1 Clearing Label Jams 3 4 Troubleshooting 4 1 Common Errors 4 2 Specifications A 1 Printer Specifications A 1 Supply Specifications A 2 Cable Pin outs A 3 Accessories B 1 Single Station Battery Charger B ...

Page 4: ...Table of Contents ii Printer Options C 1 Linerless C 1 Bluetooth C 1 ...

Page 5: ...n printer utilities unpacking the printer installing the battery and battery information connecting the communications cable using the LCD screen and buttons Audience The Operator s Handbook is for the person who prints and applies labels Documentation The online version of the Programmer s Manual the RCL Programmer s Manual and the System Administrator s Guide can be downloaded free from www paxa...

Page 6: ...ng the Printer After you unpack the printer you may have depending on your order a 9460 printer one or more batteries an AC power adapter supply or none a hip shoulder hand strap or none a cable When unpacking make sure you look through all of the packaging material for items Keep all packaging material in case you need to move or return the printer If any items are missing contact Paxar at the nu...

Page 7: ...r adapter refer to the 9463TM Operating Instructions included with the AC power adapter Installing the Battery The battery can be installed with or without supplies loaded Make sure the battery is charged before using it 1 Turn off the printer if you are changing batteries 2 Open the supply door by pushing down on the release buttons located on both sides of the printer The supply door should swin...

Page 8: ...er 4 Close the supply door until the release buttons click into place 5 Turn on the printer by pressing and holding the P button until the LCD screen comes on about two seconds The display flashes printer version information battery charging status and then you will see Ready p ...

Page 9: ...ation about storage temperatures see Appendix A Specifications The battery may lose its charge capacity permanently if stored at temperatures less than 32 F 0 C or greater than 104 F 40 C For longest life the battery should be stored in a cool dry place The recommended temperature for charging is 68 F 77 F 20 C 25 C Charging time is approximately 1 to 3 hours Disposal Information Do not throw in t...

Page 10: ... memory issues Do not let the battery get battery wet or come into contact with metal objects Do not use a battery with a cracked case It is normal for battery capacity to decrease up to 20 over the first 300 cycles of use The printer uses battery power even when the printer is not printing Remove the printer s battery and place on a charger when the printer is not in use Many factors affect your ...

Page 11: ...ults use only Monarch cables See Appendix B Accessories for part number information 1 Open the hinged cable door by loosening the two screws and lifting up on the door CAUTION Do not use sharp objects around the printhead or touch the printhead with your fingers Both may damage the printhead and require a service charge Screws ...

Page 12: ...the DB9 port 3 Place the cable in the cable cavity 4 Close the hinged cable door and tighten the screws To connect the optional AC power adapter refer to the 9463 Operating Instructions included with it Cable in Cable Cavity DB9 Port DB9 Connector 2 5 ...

Page 13: ...ng options on the display Printing The host sends online packets containing print jobs to the printer 1 Turn on the printer by pressing and holding the P button until the display appears The display flashes printer version information battery charging status and then you will see Ready p 2 Download a format and a batch Display On Off Button Navigation Buttons Feed Ready Button ...

Page 14: ...ackets and downloading print jobs refer to the online version of the Programmer s Manual can be downloaded free from our web site www paxar com The printer prints either a strip of supplies or one at a time on demand mode 3 Remove the printed supplies ...

Page 15: ...s the F button to calibrate the supply under the printhead The printer may be on or off when loading supplies Loading for Non Peel Mode Use these instructions to load labels tags receipt paper and linerless labels supply without a liner To print linerless labels the printer needs to be setup with the linerless platen roller 1 Open the supply door by pushing down on the release buttons on both side...

Page 16: ...o widen the supply holders Insert a roll of supplies The supply should unwind as shown with the loose end of the supply feeding through the exit chute 4 Pull out enough supply to lay across the exit chute and raise the supply door back to the upright position as shown below Supply Holder Tabs Exit Chute ...

Page 17: ...e F button to calibrate the supply under the printhead If you receive a supply error see Chapter 4 Troubleshooting for more information Tearing the Supplies Tear the supply from the right or left using the tear edge as a guide Do not pull straight up on the supply You may lose registration Tear Edge ...

Page 18: ...ns 1 Open the supply door by pushing down on the release buttons located on both sides of the printer The supply door should swing open 2 Remove the tape from a new roll of supply 3 Push the supply holder tabs apart to widen the supply holders Insert a roll of supplies Release Button Supply Holder Tabs ...

Page 19: ...t enough supply to lay across the exit chute and raise the supply door back to the upright position as shown below 5 Remove a couple of labels from the liner Feed the supply under the peel bar The peel bar should be open If not push up on the release buttons located on both sides of the printer Release Button Exit Chute Peel Bar ...

Page 20: ... the supply door clicks into place 7 Lightly tug on the liner to remove the slack 8 Press the F button once or twice to advance the labels and to calibrate the supply under the printhead If you receive a supply error see Chapter 4 Troubleshooting for more information The liner separates from the label Label Liner ...

Page 21: ...y damage the printhead and require a service charge Cleaning Your printing rate and frequency determines how often you must clean the printer You may need to clean the printhead and platen roller after using seven to ten 7 10 rolls of supplies in extreme temperatures humid conditions or a dirty environment when you see voids in the print after a label jam You may have to clean the supply sensors m...

Page 22: ... Pen part number 114226 To clean the printhead platen roller and supply sensors 1 Turn off the printer by pressing and holding the P button until the display is blank Do not use sharp objects to remove adhesive or label particles from the printhead area 2 Push down on the release buttons on both sides of the printer to open the supply door The supply door should swing open 3 Lay the printer on its...

Page 23: ...ead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal before cleaning the printhead 5 Clean the platen roller with a clean soft cloth moistened with isopropyl alcohol or a cleaning pen 6 Turn the platen roller with your finger to clean the entire surface Printhead Platen Roller ...

Page 24: ...bel Jams When you are printing and jam occurs a supply error message appears To clear the jam 1 Turn off the printer by pressing and holding the P button until the display is blank 2 Push down on the release buttons on both sides of the printer to open the supply door The supply door should swing open 3 If necessary remove the roll of supplies 4 Remove the jammed supplies and reload the supply 5 C...

Page 25: ...ure the supply cover is completely closed Clean the printhead Printer will not print Run the printhead diagnostics tests Refer to the System Administrator s Guide for more information Make sure the battery is fully charged Make sure the supply cover is completely closed Make sure the supply is loaded properly Clean the printhead Print has voids or is too light Run the printhead diagnostics tests R...

Page 26: ...ring length is outside the range 0 to 2710 101 Invalid Missing The format referenced by batch is not in memory 409 Memory Full The printer memory is full Delete unnecessary formats or graphics from memory 410 Parity Parity mismatch Check your parity settings at the printer and at the host 411 Framing Framing error baud rate mismatch Check your baud rate settings at the printer and at the host 413 ...

Page 27: ... is overheated Press the A button under the x icon to clear the error Turn off the printer to let the printhead cool If error persists call Technical Support 751 Check Supply Printer did not sense a black mark when expected For errors 751 753 Check the supply tracking supply marks black mark sensor position and supply roll for binding Press the A button under the x icon to clear the error and try ...

Page 28: ...he A button under the x icon to clear the error 763 Remove Label Waiting to dispense label Press the A button under the x icon to clear the error 765 Check Printhead The printhead has less than four bad dots The printer can shift bar code fields to avoid bad dots Press the A button under the x icon to clear the error and continue printing 768 Check Printhead Printhead has more than 10 bad dots or ...

Page 29: ...m Depth 4 8 122 mm Weight without 1 61 lb 73 kg Battery or Supplies Weight with 1 84 lb 84 kg Battery Shipping Weight 3 1 lbs 1 4 kg depends on no supplies options shipped with printer Display Graphical LCD with backlight Printhead 1 89 48 mm 203 dpi 8 dots per mm Memory 512K RAM 1 MB expandable to 2MB Flash Power 7 4V Lithium Ion battery Battery Life 5000 127 m of 25 black supplies A ...

Page 30: ...ery within one year 4 to 104 F 20 to 40 C within six months 4 to 113 F 20 to 45 C within one month 4 to 122 F 20 to 50 C within one week Relative Humidity 45 to 85 Battery Printing Method Thermal Direct Recommended 33 Duty Cycle 5 minutes Duty Cycle out of 15 minutes time intervals On demand or intermittent printing has no restrictions ...

Page 31: ... 5 13 mm to 2 05 52 mm Supply Lengths 375 9 5 mm minimum 12 0 305 mm maximum Max Print Area 1 89 48 mm x 12 305 mm Cable Pin outs ANSI EIA 232 D Contact Circuit Description 6 CC DSR Data Set Ready 1 Reserved Do not connect 4 CD DTR Data Terminal Ready 5 AB Signal Ground 2 BB Received Data RXD 3 BA Transmitted Data TXD 8 CB Clear to Send CTS 7 CA Request to Send RTS 9 No connect ...

Page 32: ...A 4 Specifications ...

Page 33: ...Items Part Number Single Station Battery Charger M09462 Four Station Battery Charger M09464 Spare Battery 12009502 AC Power Supply M09463 Communication Cable DB9 to 9 pin 12029314 Communication Cable DB9 to 25 pin 12029315 Standard Platen Roller 119951 Linerless Platen Roller 119952 Hip Strap 120295 Shoulder Strap 119998 Hand Strap 120277 Cleaning Pen 11997208 Clip 120296 Operator s Handbook TC946...

Page 34: ... printer It can charge the individual batteries or the printer with a battery installed Full charging of a battery takes between 1 5 hours and 3 hours For more information about the Four Station Charger refer to the 9464 Operating Instructions included with the charger AC Power Adapter The Monarch 9463 AC Power Adapter is designed for the Monarch 9460 portable printer For more information about th...

Page 35: ...refer to the Operating Instructions TC9460ACPROI included with the platen roller Bluetooth Bluetooth wireless technology provides a low power consuming method to communicate between devices It has a maximum range of 30 feet 10m Our Bluetooth device connects to your printer s serial port and conforms to V1 1 of the Bluetooth specification The printer defaults to receiving unencrypted data for the B...

Page 36: ...C 2 Printer Options ...

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