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123 - axept S900 User Guide v1.7
1
Contents
1
Initial Setup .............................................................................................................................................................................. 3
1.2
Screen Overview ..................................................................................................................................................................... 5
1.2.1
Screen Icons Overview ........................................................................................................................................................... 5
1.3
Terminal Technical Specifications ......................................................................................................................................... 6
1.4
Initial Terminal Setup .............................................................................................................................................................. 7
1.5
Connecting to the Network .................................................................................................................................................... 8
2
Logging On .............................................................................................................................................................................. 9
3
Processing a Sale (Chip and PIN) .......................................................................................................................................... 11
4
Processing a Sale (Contactless) ............................................................................................................................................. 16
5
Processing a Refund (Chip and PIN) ..................................................................................................................................... 20
6
Processing a Refund (Contactless) ........................................................................................................................................ 23
7
Declined Transactions ............................................................................................................................................................ 26
8
Voiced Referred Transactions ................................................................................................................................................ 27
9
Processing a Cardholder Not Present (CNP) Sale ................................................................................................................ 29
9.1
Cardholder Not Present (CNP)
–
Results ............................................................................................................................... 33
10
Processing a Cardholder Not Present (CNP) Refund ........................................................................................................... 34
11
Reprinting Receipts ................................................................................................................................................................. 37
12
The Terminal Menu................................................................................................................................................................. 39
12.1
Reports ..................................................................................................................................................................................... 39
12.1.1
Available Reports .................................................................................................................................................................... 40
12.2
Supervisor ................................................................................................................................................................................ 41
12.2.1
Network Settings ..................................................................................................................................................................... 41
12.2.2
Date/Time settings ................................................................................................................................................................. 44
12.2.3
Power Management .............................................................................................................................................................. 45
12.2.4
Software Rollback ................................................................................................................................................................... 47
12.2.5
Diagnostic Receipts ................................................................................................................................................................ 49
12.2.6
Flight Mode .............................................................................................................................................................................. 49
12.2.7
Check For Updates ................................................................................................................................................................. 49
12.3
Upload Stored Data ................................................................................................................................................................ 55
12.4
Upload Log .............................................................................................................................................................................. 56
12.5
Network Check ........................................................................................................................................................................ 57
12.6
Restart Terminal ...................................................................................................................................................................... 57
13
Table Management ................................................................................................................................................................ 58
14
Useful Information .................................................................................................................................................................. 59
14.1
Key Map (Alpha Characters) .................................................................................................................................................. 59
14.2
Glossary ................................................................................................................................................................................... 60
Contact Details .......................................................................................................................................................................................... 63
