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Q. I am trying to modify my password in settings, but keep
receiving error messages for the new password I have
chosen.
A. To ensure privacy, passwords must be 6-16 characters that
include both alphabets and numbers (password is case sensitive,
symbols cannot be used).
Q. What should I do if I forget my Pawbo
⁺
password?
A. To reduce security risks, your passwords are stored on your
Pawbo
⁺
and not in any server system. If you forget your Pawbo
⁺
password, reset your Pawbo
⁺
by pressing the reset button at the
rear of Pawbo
⁺
with a pin or needle (i.e. paper clip) while Pawbo
⁺
is plugged in. Insert the pin and press down until you hear “reset
success” and see a blinking green light appear. Please note that
after you reset, all of your Pawbo
⁺
settings will be restored to
default and you will need to complete setup again.
Q. Is my Pawbo
⁺
password kept in the service host?
A. No. We don’t save any of your passwords in our service host,
please keep your password safe.
FAQ- Password
