TROUBLESHOOTING
12
Problem
Solution
Rice is too dry/hard after cooking.
If your rice is dry or hard/chewy when
the rice cooker switches to the keep
warm mode additional water and
cooking time will soften the rice.
Depending on how dry your rice is
add 1/2 to 1 cup of water and stir
thoroughly.
Close the lid and press the power
button, When the rice cooker
switches to the keep warm mode,
open the lid and stir the rice to check
the consistency. Repeat as necessary
until rice is soft and moist.
Rice is too moist/soggy after cooking. If your rice is still too wet or soggy
when the rice cooker switches to
warm mode, use the spoon to stir the
rice. This will redistribute the bottom
part of the rice as well as release
excess moisture. Close the lid and
remain on the keep warm mode for
10-30 minutes as needed, open the
lid and stir periodically to release
excess moisture.
