32
Chapter 5
Contacting Patton for assistance
Chapter contents
Introduction
..........................................................................................................................................................33
Contact information
..............................................................................................................................................33
Patton support headquarters in the USA
.........................................................................................................33
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
..........................................................33
Warranty Service and Returned Merchandise Authorizations (RMAs)
...................................................................33
Warranty coverage
..........................................................................................................................................33
Out-of-warranty service
.............................................................................................................................34
Returns for credit
......................................................................................................................................34
Return for credit policy
.............................................................................................................................34
RMA numbers
................................................................................................................................................34
Shipping instructions
................................................................................................................................34
Summary of Contents for Smart Node 4120
Page 18: ...18 Chapter 2 SN4120 Applications overview Chapter contents Typical application 19...
Page 42: ...42 Appendix C Cabling Chapter contents Introduction 43 Ethernet 43 ISDN BRI 44...
Page 45: ...45 Appendix D Port pin outs Chapter contents Ethernet 46 ISDN BRI TE User port 46...
Page 47: ...47 Appendix E SN4120 factory configuration Chapter contents Introduction 48...
