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Patton electronics SL4050/B12/E, Getting Started Manual

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Patton electronics SL4050/B12/E Getting Started Manual Download Page 13

 

13

 

Chapter 1

 

General information

 

Chapter contents

 

SmartLink 4050 Series SIP Phones overview

.........................................................................................................14

Overview of SL4050/B12/E key functions

.............................................................................................................15

Overview of SL4050/B2/E key functions

...............................................................................................................17

Numeric Keypad Defintions

..................................................................................................................................18

Summary of Contents for SL4050/B12/E

Page 1: ...patton com WWW www patton com Part Number 07MSL4050B GS Rev A Revised September 11 2008 TImportant This is a Class B device and is intended for use in a light industrial or residential environment It...

Page 2: ...components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workma...

Page 3: ...ling the SmartLink SIP Phone 19 3 Operating the VoIP SIP phone 31 4 Using the Phone Book 35 5 Using the configuration menu 38 6 Troubleshooting 63 7 Contacting Patton for assistance 66 A Compliance in...

Page 4: ...ew of SL4050 B2 E key functions 17 Numeric Keypad Defintions 18 2 Installing the SmartLink SIP Phone 19 Installing the VoIP SIP phone 20 Setting up the VoIP SIP phone 22 Menu summary 22 Display Name 2...

Page 5: ...rough Call History 33 On Hold 34 Call Forwarding 34 Three Way Conferencing 34 4 Using the Phone Book 35 Dialing from the Phone Book 36 Storing a number in the Phone Book 36 Editing a number in the Pho...

Page 6: ...art System 62 6 Troubleshooting 63 Introduction 64 7 Contacting Patton for assistance 66 Introduction 67 Contact information 67 Patton support headquarters in the USA 67 Alternate Patton support for E...

Page 7: ...ork Interface 73 LCD Display 73 Call Features 73 Codec 73 Phone Functions 74 Security 74 Dial Methods 74 Voice Quality 74 QoS 74 Tone 75 IP Assignment 75 NAT Traversal 75 Configuration 75 Firmware Upg...

Page 8: ...uration window 43 17 Static IP configuration window 44 18 QoS Settings window 45 19 SIP Settings window 46 20 SIP Account Settings window 49 21 STUN UPnP Settings 50 22 Voice Settings 51 23 Phone Sett...

Page 9: ...9 List of Tables 39 General conventions 12 40 Summary of SL4050 B12 E key functions 15 41 Summary of SL4050 B2 E key functions 17 42 Keypad Definitions 18 43 Internet Radio Key Definitions 58...

Page 10: ...tion procedures Chapter 5 on page 38 provides procedures for configuring the SIP Phone Chapter 3 on page 31 describes how to operate the SIP Phone Chapter 4 on page 35 describes how to use the Phone B...

Page 11: ...by electric shock This device contains no user serviceable parts The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel The external power adapte...

Page 12: ...his guide General conventions The procedures described in this manual use the following text conventions Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference h...

Page 13: ...Chapter 1 General information Chapter contents SmartLink 4050 Series SIP Phones overview 14 Overview of SL4050 B12 E key functions 15 Overview of SL4050 B2 E key functions 17 Numeric Keypad Defintions...

Page 14: ...This is a quick user guide for the SmartLink 4050 Series SIP Phones It will help you config ure the telephone and have it ready to run within a few minutes The following items are included in the Sma...

Page 15: ...ce OK Right Confirm setting change exit menu dial save changes Menu Access the phone menu Mute Function Disable user s microphone so that the person on the other line can not hear anything access the...

Page 16: ...aiting Speaker Phone Enable user to use the phone without using the handset Voice Message Check voice message Down Cycle through the phone menu adjust volume Cancel Left Deny changes cancel phone call...

Page 17: ...the phone menu adjust volume 3 Way Conference Enable 3 way conference OK Right Confirm setting change exit menu dial save changes Menu Access the phone menu Mute Function Disable user s microphone so...

Page 18: ...elease the key or press another key Transfer Transfer the person you are currently having a conversation to another line Redial Call History Redial last dialed number access redial menu Hold Place the...

Page 19: ...ost Configuration Protocol 25 ENABLE DHCP 25 DISABLE DHCP 25 DNS Server IP 26 SNTP Server IP 26 Do Not Disturb 26 Call forwarding 27 CF call forward Unconditional 27 CF call forward User Busy 27 CF ca...

Page 20: ...on page 21 for SL4050 B2 E Plug the other end of the cable into the xDSL modem or cable modem or into an optional router or hub Do not work on the system or connect or disconnect cables during period...

Page 21: ...power connector on the SIP phone see figure 3 on page 20 for SL4050 B12 E or figure 4 for SL4050 B2 E Plug the other end of the power adapter into an AC electrical outlet DC IN 5V SmartLink 4050 B2 V...

Page 22: ...ALUP ENABLE ADSL DIALUP DISABLE ADSL ID My_ADSL_ID ADSL Password DHCP ENABLE DISABLE IP Address AUTO IP Address 010 000 000 100 Subnet Mask AUTO Router IP AUTO Subnet Mask 255 255 255 000 Router IP 01...

Page 23: ...31 WAN MAC Address 00D0E9123456 Ringing Type Ringing 1 4 5 8 9 Anony Call Rej ENABLE DISABLE Anonymous Call ENABLE DISABLE CF No Answer ENABLE DISABLE CF User Busy ENABLE DISABLE CF Unconditional ENA...

Page 24: ...te characters Display Name 1 Press 2 Use the numeric keypad to enter the display name Note To type text characters press the appropriate key on the numeric keypad see figure 1 on page 15 For example t...

Page 25: ...rent place in the network If your ISP provides static IP address you must disable DHCP and enter the IP address provided ENABLE DHCP 1 Press 2 Use or to set DHCP to ENABLE 3 Press The IP address is au...

Page 26: ...them to other servers in the Internet 1 Press 2 Use the numeric keypad to enter the DNS server IP address SNTP Server IP Simple Network Time Protocol SNTP is a protocol used to help match your system...

Page 27: ...nter the number where the call will be forwarded CF call forward User Busy Forward all the incoming calls to another number when the phone is in use with another call 1 Press 2 Use or to select ENABLE...

Page 28: ...LE or DISABLE Note At this point you may press to exit the menu and press to SAVE The next two sections explain how to obtain the MAC address and firmware version M2 M12 Setting Model SL4050 B12 E onl...

Page 29: ...Press 2 The firmware version is displayed on the screen Language Selection The VoIP SIP phone supports two languages English and Japanese The language change will effect the web interface as well 1 Pr...

Page 30: ...er Volume While the handset is in place press to increase the ringer volume or to decrease the ringer volume Speaker Volume 1 While the handset is in place press 2 Press to increase the speaker volume...

Page 31: ...Dialing an IP address 32 Dialing a SIP number 32 Speed Dialing 32 Answering a phone call 32 Switching to another line 33 Mute 33 Call Transfer 33 Redial 33 Last Dialed Number 33 Through Call History...

Page 32: ...tton 2 Dial a SIP number For example to dial 1866 press 3 Press or wait until the timer expires to dial Speed Dialing 1 Lift the handset or press the SPEAKER button 2 Dial then the speed dial number F...

Page 33: ...ther line on hold For Model SL4050 B2 E Press to put the person on the other line on hold 2 Dial the IP address or the number of the extension where you would like to transfer the call to 3 Press to t...

Page 34: ...n Call Forwarding Refer to sections Call forwarding on page 27 to set up call forwarding Three Way Conferencing 1 Lift the handset and call Person A 2 For Model SL4050 B12 E After Person A picks up th...

Page 35: ...35 Chapter 4 Using the Phone Book Chapter contents Dialing from the Phone Book 36 Storing a number in the Phone Book 36 Editing a number in the Phone Book 36 Deleting a Phone Book listing 37...

Page 36: ...be 9 W X Y Z w x y z 3 Enter the number that corresponds to the name then press 4 Select a ringer type from the nine options Tone 1 4 Melody 5 8 MP3 9 5 Press the PHONE BOOK key again to save the numb...

Page 37: ...Phone Book Deleting a Phone Book listing 1 Press the PHONE BOOK key to access the phone book 2 Press to scroll down the list until the name you want to delete is selected 3 Press the PHONE BOOK key ag...

Page 38: ...SIP Message Server 47 Park Server Presence Server Model SL4050 B12 E only 48 Other Settings 48 SIP Account Settings 49 NAT Traversal Settings 50 Voice Settings 51 Phone Settings 52 Phone Setting 52 T...

Page 39: ...igator or equivalent 2 Type in the IP address of the phone followed by 9999 for example http 192 168 1 1 9999 Note The IP address is provided by your Internet service provider ISP If your ISP supports...

Page 40: ...ocol NTP is a protocol used to help match your system clock with an accurate time source e g atomic clock server It is good practice to have all your networked computers synchronized with one server T...

Page 41: ...n menu Management Settings Restore Factory Setting 1 Click on Management Restore Factory Setting The message Press Restore button to restore the default setting displays see figure 9 2 Click the Resto...

Page 42: ...le Internet see section DHCP for details PPPoE Select PPPoE if your ISP uses PPPoE most DSL users choose PPPoE see section PPPoE for details Static IP Choose the Static IP network setting if the wide...

Page 43: ...ing the configuration menu PPPoE Select PPPoE if your ISP uses PPPoE Most DSL users use PPPoE Figure 13 PPPoE configuration window PPPoE ID PPPoE ID username provided by your ISP PPPoE Password Passwo...

Page 44: ...Network IP information is provided to you by your ISP Figure 14 Static IP configuration window IP Address IP address assigned to you by your ISP Router IP Router IP address Subnet Mask Subnet mask DNS...

Page 45: ...Started Guide 5 Using the configuration menu QoS Settings Figure 15 QoS Settings window Voice TOS Set the type of service for the Internet data SIP TOS Set the type of service for the higher signalin...

Page 46: ...see figure 16 Session initiation protocol SIP is the most popular VoIP standard It enables two or more people to make phone calls share multimedia and make multimedia conference over the Internet Not...

Page 47: ...expires The phone must send SIP REGIS TER to keep the registration at half of the setting time Outbound Proxy Domain Name IP Address Outbound proxy domain name or IP address Outbound Proxy Port Number...

Page 48: ...of the SIP session Media Port Real time Transport Protocol port number Provides end to end transfer of data with real time audio Prack A SIP method which is applied to the condition of acknowledging t...

Page 49: ...number the default account is used to dial User Name of default account is displayed on the receiver s IP phone Account Active Enable or disable this account Display Name Name displayed on the LCD of...

Page 50: ...re this IP Phone implements NAT traversal function for solving the Firewall and NAT traversal problems Figure 18 STUN UPnP Settings STUN Simple Traversal of User Datagram Protocol through Network Addr...

Page 51: ...ed for SIP signaling alive KeepAlive Time The time interval that the IP phone always sends the keepalive packet in order to ensure NAT works properly Voice Settings Click on Voice Settings to display...

Page 52: ...Figure 20 Phone Settings window Phone Setting Tone Setting Select the tone for particular country Ringer Type Select the type of ring Tone 1 4 Melody 5 8 MP3 9 Hold Tone Select melody or tone when the...

Page 53: ...e Number a phone number which is the destination of Hot Line Timeout If user doesn t dial during the time the phone will dial the Number automatically Transfer end of Conference Call Enable or disable...

Page 54: ...oose one MP3 file and click Upload File The maximum size of the MP3 file is 30KB The MP3 file is used for the Ringer type MP3 Ring 9 SMS Click on SMS to display the configuration window see figure 22...

Page 55: ...guration menu Call Tracing Log Click on Call Tracing Log to display the configuration window see figure 23 The call tracing log keeps a record of all the phone activities This log is used by our Patto...

Page 56: ...ok window enables users to add modify or delete phone numbers Figure 24 Phone Book window To add an entry to the phone book type in the name and number then click New to add To modify delete an entry...

Page 57: ...L4050 supports 20 stations in maximum 10 default stations are provided Figure 25 Music Station window Station Name An easy to memorized name to the station ex Station1 URL A complete URL to access the...

Page 58: ...ternet Radio will be also turned off automatically Please turn off the Internet Radio before you do the next steps as below Use pre dialing to make a phone call Enter MENU to configure Access Phone Bo...

Page 59: ...5 Using the configuration menu Speed Dial Click on Speed Dial to display the configuration window see figure 26 Speed dial numbers can be accessed from the IP phone Figure 26 Speed Dial window Number...

Page 60: ...there are calls on parked The Park server is generally co located with SIP proxy Extension It is an advanced feature called DSS BLF It watches the specified extension by receiving the notification of...

Page 61: ...utomatically Default is NO to disable the function FTP HTTP TFTP IP address of the Auto Provision server FTP HTTP TFTP Port Listening port of the Auto Provision server Username Protocol FTP or HTTP Th...

Page 62: ...ings see figure 30 Figure 30 Save Reload window Documentation Click the Documentation link see figure 31 to download and display the SmartLink 4050 Series Getting Started Guide in portable document fo...

Page 63: ...63 Chapter 6 Troubleshooting Chapter contents Introduction 64...

Page 64: ...e right Name or IP Address Check the LCD display on your phone to see if there is a name or number dis played on the screen If the name or number is not displayed use a web browser and access the conf...

Page 65: ...matically start to get the VoIP connection and the associ ated VoIP services It is because that in the factory default settings the SL4050 has an integrated DHCP server to assign the IP address of the...

Page 66: ...ation 67 Patton support headquarters in the USA 67 Alternate Patton support for Europe Middle East and Africa EMEA 67 Warranty Service and Returned Merchandise Authorizations RMAs 67 Warranty coverage...

Page 67: ...t Standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Support via VoIP Contact Patton free of charge by using a VoIP ISP...

Page 68: ...it policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the pur...

Page 69: ...ents Compliance 70 EMC Compliance 70 Safety Compliance 70 PSTN Regulatory Compliance 70 Radio and TV Interference 70 CE Notice Declaration of Conformity 70 Authorized European Representative 70 FCC Pa...

Page 70: ...ot occur in a particular installation If the equipment causes interference to radio or television recep tion which can be determined by disconnecting the cables try to correct the interference by one...

Page 71: ...ity commission public service commission or corporation commission for information Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification...

Page 72: ...etwork Interface 73 LCD Display 73 Call Features 73 Codec 73 Phone Functions 74 Security 74 Dial Methods 74 Voice Quality 74 QoS 74 Tone 75 IP Assignment 75 NAT Traversal 75 Configuration 75 Firmware...

Page 73: ...d Attended Call Waiting Call Forward Busy No Answer Unconditional Caller ID Display Anonymous Call Anonymous Call Blocking In band DTMF Out of band DTMF RFC 2833 SIP INFO 3 way Conference Redial Messa...

Page 74: ...00 records Multi line up to 12 lines Call history Incoming calls Outgoing calls Missed calls MP3 Ringer Internet Radio Security HTTP 1 1 basic digest authentication for Web setup MD5 for SIP authentic...

Page 75: ...raversal UPnP STUN Static port mapping TCP IP IP TCP UDP DHCP RTP FTP ICMP HTTP SNTP TFTP DNS Configuration Key LCD configuration Web browser configuration Multi language Auto Manual provisioning syst...

Page 76: ...nk 4050 Series Getting Started Guide B Specifications Environmental Operating temperature 0_40 J Storage temperature 20_60 J Operating humidity 20 _80 Physical Dimensions Size 200 L x 220 W x 100 H mm...

Page 77: ...77 Appendix C Wall Mount Installation Chapter contents Mounting the SL4050 78...

Page 78: ...n step by step if you would like to mount the SL4050 on the wall Please print this page figure 33 before the installation 1 Put the template figure 33 which you have printed before the installation on...

Page 79: ...een the wall and the underside of the screw head as described in figure 34 Figure 34 Fasten screw for wall mount installation 3 Place the mount on the wall so that the keyholes of the mount are above...

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