Patton electronics MODEL 552, User Manual

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1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 552 components to be free
from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If this product fails or does not perform as warranted, your sole
recourse shall be repair or replacement as described above. Under no
condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited
to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this
product. Patton Electronics specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 SERVICE
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Service at: (301) 975-1007; http://www.patton.com; or,
support@patton.com.
NOTE: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions about the installation or use of your Model 552. Technical
Service hours are: 8AM to 5PM EST, Monday through Friday.
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Technical
Support.
1.3 FCC COMPLIANCE
The 552 Series of surge protectors have been tested and found to
comply with FCC Parts 15 and 68. A label on the device bears the
Part 68 registration number.
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1. This equipment complies with Part 68 of the Federal
Communications Commission Rules. On the outside surface of this
equipment is a label that contains, among other information, the
FCC registration number. This information must be provided to the
telephone company.
2. If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But, if advance notice
is not practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
compliant with the FCC if you believe it is necessary.
3. The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications in order to maintain uninterrupted service.
4. If trouble is experienced with any of the Model 552 Series, please
contact Patton Electronics Company at 301-975-1000. If the
equipment is causing harm to the network, the telephone company
may request you to remove the equipment from the network until
the problem is resolved.
5. Repairs are to be made only by Patton Electronics Company or its
licenses. Unauthorized repairs void registration and warranty.
6. This equipment cannot be used on public coin service provided by
the telephone company. Connection to Party Line Service is subject
to state tariffs. (Contact the state public utility commission, public
service commission or corporation commission for information).
1.4 INDUSTRY CANADA NOTICE
NOTICE: The Industry Canada label identifies certified equipment.
This certification means that the equipment meets telecommunications
network protective, operational and safety requirements as prescribed
in the appropriate Terminal Equipment Technical Requirements
document(s). The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.