1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 1000RC components to be
free from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If this product fails or does not perform as warranted, your sole
recourse shall be repair or replacement as described above. Under no
condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited
to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this
product. Patton Electronics specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 1000RC generates and uses radio frequency energy,
and if not installed and used properly—that is, in strict accordance with
the manufacturer's instructions—may cause interference to radio and
television reception. The Model 1000RC has been tested and found to
comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection from such interference in a
commercial installation. However, there is no guarantee that
interference will not occur in a particular installation. If the Model
1000RC does cause interference to radio or television reception, which
can be determined by turning the power off or disconnecting the
RS-232 interface, the user is encouraged to try to correct the
interference by one of the following measures: moving the computing
equipment away from the receiver, re-orienting the receiving antenna
and/or plugging the receiving equipment into a different AC outlet (such
that the computing equipment and receiver are on different branches).
In the event that the user detects intermittent or continuous product
malfunction due to nearby high power transmitting radio frequency
equipment, the user is strongly advised to take the following steps:
1) Use only data cables with an external outer shield bonded to a
metal or metalized connector, and...
2) Configure the rear card as shown in Section 3.3.1 in this
manual.
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1.2 SERVICE
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Service at (301) 975-1007.
Packages received without an
RMA number will not be accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 1000RC. Technical Service hours: 8AM to 5PM EST, Monday
through Friday.
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