background image

 

22 

TROUBLE SHOOTING GUIDE

 

If you are having this problem: 

If this condition exists: 

You will need to do the following: 

 

 
The pilot light won’t light  

 
 
 
 
 
 
 
 
 

Cylinder valve is closed  
 
Air in gas lines 
 
Reg. not fully engaged into tank 
 
Low fuel pressure from tank 
 
 
Outside Temperature below 30deg and 
tank less than ¼ full. 
 
Piezo Igniter is not sparking 
 
 
 
Spider web or debris in the pilot 
 

Open valve at cylinder. (Page 15,16)  
 
Purge air (Page 17, step 5) 
 
Hand tighten ACME firmly onto tank.  
 
1. Check fuel level. Replace cylinder 
2. Check for leaks at connections and 
correct. 
 
Replace tank or go inside.  
 
Use a match to light pilot through 
access hole at base of heater head.  
Replace igniter if required. 
 
Clear pilot with compressed air.  

 
 
 

The pilot, after initial lighting, 
will not stay lit

 

 
 
 
 
 
 
 
 

 
Leak detected by the safety system. 
 
 
Spider web or debris in the pilot 
 
Thermocouple is not operating 
properly 
 
 
High wind condition blowing out pilot 
flame 

 
Check connections at the tank, hose 
and heater head (Page 13, 14) 
 
Clear pilot with compressed air. 
 
1. Hold pilot on for full 30 seconds 
2. Tighten Thermocouple at the valve  
3. Replace thermocouple.  
 
Put heater in more protected location.  
Do not use heater in winds in excess of 
10 MPH.   

 
 
Pilot remains lit but Main 
burner will not light 

 
 
 

 
 
 

 
Low fuel pressure from tank 
 
 
Leak detected by the safety system. 
 
 
Blockage in main burner orifice 
 
Control knob is not in “ON” position 

 
1. Check fuel level. Replace cylinder 
2. Check for leaks at connections and 
correct. 
Check connections at the tank, hose 
and heater head (Page 13, 14) 
 
Clear blockage with compressed air. 
 
Turn knob to “ON” Position 

Burner Flame Is Low or 
Emitter grid does not glow 
evenly. 
 
Please no

te: Bottom 1” of 

emitter grid normally does not 
glow.

 

Low fuel pressure from tank 
 
 
Control knob not set to the full 

“ON” 

Position 
 
Outdoor temperature is below 40 
degrees Fahrenheit and tank is less 
than 20% full. 

1. Check fuel level. Replace cylinder 
2. Check for leaks at connections and 
correct. 
 
Turn knob to full 

“ON” to the left. 

 
Refill tank and use full cylinder. 
 
 

 
Lazy and yellow or orange 
flames (on used heaters) 

 

 
Soot carbon built up on burner, emitter 
and/or reflector. 

 
Remove  the  emitter  grid  and  clear  with 
compressed air and damp cloth.  

Summary of Contents for PC-02 CAB

Page 1: ...tructions before using and operating this appliance Always follow the correct lighting and usage procedures Please handle metal parts with care to avoid injury Please follow all steps as outlined Neve...

Page 2: ...flame device 5 Certain items or materials when stored under the heater or too close to the heater head will be subject to radiant heat and these items could be damaged 6 Please review carefully and f...

Page 3: ...ce person It is imperative that the control compartment burner system and circulating air passages of the heater be kept clean Any part or component removed for cleaning or maintenance must be properl...

Page 4: ...s soot that may have accumulated on the emitter If the burner emitter grid or reflector show sooting you may have to remove the emitter grid and clear the burner head with compressed air See page 19 o...

Page 5: ...of this manual 7 Only the hose regulator and LP Adapter designed for an OPD cylinder supplied with appliance can be used If you require a replacement these can be easily obtained from your Authorized...

Page 6: ...gned this product to provide you with many years of outdoor comfort when operated and maintained properly Table of Contents Basic Safety and Operational Data 1 5 Technical Data Function of Heater Asse...

Page 7: ...ed to light the pilot flame first After the thermocouple device allows gas to flow to the main burner head you may then safely engage the main burner system by turning valve control knob to ON Setting...

Page 8: ...8 operation When in doubt please ask we re at your service...

Page 9: ...ire and sleeve 1 16 1016 Pilot Body only no orifice see 36 1 17 1017 Wire Insulation sleeve only 1 18 1018 Thermocouple with nuts 1 19 1019 Pilot Tube Assy no orifice see 36 1 20 1020 07 Orifice for L...

Page 10: ...S 1 12 3112 Painted Base White J SV AB 1 13 1113 09 Ballast Weight for all LP Bases 1 14 1114 15 LP Regulator QCC Only Begin 2015 1 16 1116 Molding for Decorative Socket 1 18 4118 Decorative Cover S S...

Page 11: ...heel Kit Hex Bolt M6x20 mm S S Hex Nut M6 S S Flat Washer 6mm dia S S Lock Washer 6 dia S S PLEASE NOTE The proper assembly of this heater requires basic mechanical skills Proper assembly is the respo...

Page 12: ...ck washers will go on the post to head connection Fig 4 Fig 3 Fig 4 7 Return unit to upright and slide the bottom of the post over the socket assembly Align the holes in the post to the holes in the s...

Page 13: ...er head start the thread carefully to avoid cross threading and attach the 3 8 female swivel flare hose end fitting to the male flare fitting at the bottom of the heater head Fig 9 14 Check and tighte...

Page 14: ...der by turning the black hand wheel on the LP Regulator clockwise onto the threads on the gas cylinder valve Verify this connection is SNUG This is a hand wheel and does not need tools to tighten Fig...

Page 15: ...afety system activates turn cylinder valve off repair any leak and wait five minutes for the safety system to reset NOTE If you do not properly tighten and engage the hand wheel and connection device...

Page 16: ...closed until you are ready to fire test the unit IMPORTANT KEEP CYLINDER VALVE CLOSED WHEN NOT IN USE AND REMOVE THE CYLINDER WHEN HEATER WILL BE DORMANT OR WHEN YOU ARE STORING FOR A LENGTH OF TIME L...

Page 17: ...our cylinder be sure that it is always in an upright position To install a full tank place the tank within the tank cage carefully and completely attach the hand wheel and open the tank valve counter...

Page 18: ...tinguish any open flames in the area and no smoking 1 Raise the decorative cover and be sure that the LP regulator is properly engaged into the propane tank 2 Be sure the control knob on the heater he...

Page 19: ...unit does not re light as expected then turn it off and allow it to cool for 5 minutes before trying again If heater does not light using the push button ignitor try lighting with a long stemmed matc...

Page 20: ...render it unsafe for proper use You should inspect the burner at least once a year or immediately if any of the following conditions are present when operating the heater 1 The odor of gas in conjunc...

Page 21: ...local dealer for our stainless steel models If you do not find a suitable local source call us directly and we can provide you with an excellent cleaner Never spray any cleaning product on the emitter...

Page 22: ...with compressed air 1 Hold pilot on for full 30 seconds 2 Tighten Thermocouple at the valve 3 Replace thermocouple Put heater in more protected location Do not use heater in winds in excess of 10 MPH...

Page 23: ...ectly exposed to water spray rain and or dripping water or winds Do not use heater if outdoor temperature is below 40 degrees F Do not attempt to paint reflector emitter grid or any portion of the hea...

Page 24: ...r If certain items are stored under the heater they will be subjected to the radiant heat and may be damaged Do not attempt to alter the heater in any manner whatsoever The unit has been designed to p...

Page 25: ...cylinder they re experts Whenever you re not using the heater be sure to turn the tank off at the valve and the heater off at its control valve New regulators with ACME QCC Black hand wheel tank fitti...

Page 26: ...rn how to service and acquire replacement parts first contact your selling dealer or call us directly at 949 474 3070 or e mail us at info aeicorporation com for assistance Please provide us with the...

Page 27: ...and tear such as discoloration to the finish scratches chips abrasion or fading from exposure to sunlight or other atmospheric conditions Your Legal Rights CONSEQUENTIAL DAMAGES INCIDENTAL DAMAGES OR...

Page 28: ...28 Page intentionally left blank for owner notes...

Page 29: ...t the information below as completely as possible Last Name______________________First Name______________Middle Initial_______ Date of Purchase Month________________ Day_________ Year_________________...

Page 30: ...30 AEI COPORATION PO BOX 16097 IRVINE CA 92623 6097 949 474 3070 FAX 949 474 0559...

Page 31: ...______________ AEI CORPORATION Warranty Registration Department PO BOX 16097 Irvine CA 92623 6097 Postage Required To see our full array of patio heating and premium gas grilling equipment scan the ab...

Reviews: