PRV-1059
User Manual
Page 24 of 27
MNL-0490-01 RevD4
REF. ECO-3163
Effective: 01 Feb 10
Chapter 6 Troubleshooting
Technical Assistance
If you have a technical question or if you cannot isolate a problem with your product, please call or e-mail the
Parvus Technical Support team:
Email: [email protected]
Phone: +1 (801) 433-4322
Fax: +1 (801) 483-1523
Returning For Service
Before returning any Parvus product, please fill out a Returned Material Authorization (
RMA
) request form
available for download from the following website under the support section:
www.parvus.com
Email this form to the email address listed above to receive authorization for shipment. An RMA number will be
emailed back to you as soon as possible.
Note. You must have the RMA number in order to return any product for any reason.
Pack the module in an anti-static material and ship it in a sturdy cardboard box with enough packing material to
adequately cushion it.
Warning! Any product returned to Parvus improperly packed will immediately void the warranty for
that particular product!
Summary of Contents for PRV-1059
Page 27: ...www parvus com...
