INSTRUCTION REF: IN176
ISSUE No. 1
DATE 2.01.08
Page 57 of 59
TELEPHONE:
SERVICE (44) 01332 875665
FAX:
SERVICE (44) 01332 875536
Parry Group Limited,
Town End Road, Draycott, Derby, England DE72 3PT
www.parry.co.uk
supplied you the machine.
(
SERVICE CALLS CAN NOT BE PLACED DIRECT WITH PARRY
)
NOT COVERED UNDER WARRANTY
• Fault due to poor maintenance.
• Resetting of equipment or circuit breakers.
• Abuse of the equipment
• Foil should never be used on racks
• Blockages eg, drains, condensers, pumps etc
• Lime scale related issues
• Installed incorrect
• Access arranged for service call and engineer refused access or customer not
there.
• No faults with the machine.
• Setting up of equipment eg, dishwasher detergents, levelling and setting up of
doors on
a 6 burner cooker.
• Excessive carbon build up on griddle plates.
• Over use of lava rock on the chargrills recommended use by Parry 2kg only.
• Faulty electrics – eg, customers plug socket, plug, wiring, junction box fault,
wrong fuse.
• Any damages caused by the customer.
• Lamps, glass, door gaskets, Perspex, baskets, knobs all perishable items are
not covered.
All of the above are not covered under our warranty policy. Any costs incurred
because of the above will be forwarded to the parties responsible for placing the
call.
Failure to pay any warranty charges will result in the customers warranty been
put on hold until the bill has been settled.
Any issues regarding the raised charges should be put in writing to our warranty
department for further investigation.
