11
Trouble Shoo
ti
ng
Problem
Possible causes
What to do
The cooktop
cannot
be turned on.
No power.
Make sure the cooktop is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area.
If you’ve checked everything and
the problem persists, call a
quali
fi
ed technician.
The glass is being
scratched.
Rough-edged cookware.
Cookware dragged across the
cooktop surface.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with
fla
t and
smooth bases. See ‘Choosing the
right cookware’ se
cti
on.
See ‘Care and cleaning’ se
cti
on.
Some pans make
crackling or
clicking noises.
This may be caused by the
constru
cti
on of your
cookware
(layers of di
ff
erent metals
vibra
ti
ng di
ff
erently once
heated).
This is normal for cookware and
does not indicate a fault.
There is smoke
when the hob is
turned on.
This is normal when the hob
is turned on for the
fir
st
tim
e.
Turn the hob o
ff
, let it cool and
wipe it down with lukewarm
water and so
ft
cloth to remove all
manufacturing residues.
Summary of Contents for HX-1-6NF-CER
Page 2: ......
Page 7: ...5 Product Overview Top View Knob Controls Control Panel...
