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Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original
purchaser that the product purchased (the “Product”) will be
free from defects in materials and workmanship at the date
of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or due to improper
use, installation, operation or maintenance, (iii) modifi cation
of or to any part of the Product, (iv) attempted service by any-
one other than a Horizon Hobby authorized service center, or
(v) Products not purchased from an authorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replace-
ment decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY
OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price
of the Product on which liability is asserted. As Horizon has no
control over use, setup, fi nal assembly, modifi cation or mis-
use, no liability shall be assumed nor accepted for any result-
ing damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability. If you as the purchaser or
user are not prepared to accept the liability associated with the
use of the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place
of purchase.
Law
These terms are governed by Illinois law (without regard to
confl ict of law principals). This warranty gives you specifi c
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
Warranty Services
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
mwarranty support or service. Once assembly, setup or use of
the Product has been started, you must contact your local dis-
tributor or Horizon directly. This will enable Horizon to better
answer your questions and service you in the event that you
may need any assistance. For questions or assistance, please
direct your email to productsupport@ horizonhobby.com, or
call 877.504.0233 toll free to speak to a Product Support repre-
sentative. You may also find information on our website at
www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and
is accepted at our facility. An Online Service Request is availa-
ble at www.horizonhobby.com under the Support tab. If you
do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you
will be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be
sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your ori-
ginal sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will
be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service
will be completed and payment will be required wit-
hout notifi cation or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing to payment
of the service without notifi cation. Service estimates are avai-
lable upon request. You must include this request with your
item submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders
and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions
found on our website www.horizonhobby.com/Service/
Request/.
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