11
GB
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
• Please have the receipt and item num-
ber (IAN 297836) ready as proof of
purchase for all enquiries.
• Please find the item number on the rat
-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone
or by
. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defec-
tive can be sent postage paid to the
service address communicated to you,
with the proof of purchase (receipt)
and specification of what constitutes
the defect and when it occurred. In or-
der to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods,
express or other special freight. Please
send the equipment inc. all accessories
supplied at the time of purchase and
ensure adequate, safe transport pack-
aging.
Repair Service
For a charge,
repairs not covered by the
guarantee
can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention:
Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
GB
Service Great Britain
Tel.: 0800 404 7657
E-Mail: [email protected]
IAN 297836
Importer
Please note that the following address is
not a service address. Please initially con-
tact the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
DE-63762 Großostheim
GERMANY
www.grizzly-service.eu
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