GB/IE/NI
11
Troubleshooting / Warranty and service information
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Troubleshooting
Error
Cause
Solution
The filter does not darken in a
normal way or flickers.
The protector does not darken in a
normal way or flickers.
Clean the protector or replace it.
The arc sensor is not clear.
Clean the arc sensor's surface.
The welding current is too low.
Set the sensitivity to the maximum
degree.
The reaction is slow.
The ambient temperature is too
low / high.
Only use the welding helmet in
temperatures between -5 °C and
+55 °C.
The sensitivity is too low.
Set the sensitivity to a higher
setting.
The visibility is poor.
The protector / the protective
screen is dirty.
Clean the protector and the
protective screen.
The protective film on the protective
screen was not removed.
Remove the protective film.
The ambient light is not sufficient.
Apply more light to your work
surroundings.
The wrong darkening shade has
been set.
Reset the darkening shade.
The welding helmet slips.
The headband 5
has been put on
incorrectly.
Put on the headband 5
again
tighter.
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Warranty and service
information
Creative Marketing Consulting GmbH
warranty
Dear customer, the warranty for this device is
3 years from the date of purchase. In the event of
product defects, you have legal rights against the
retailer of this product. Your statutory rights are
not limited in any way by our warranty detailed
below.
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Warranty terms
The warranty period begins on the date of pur-
chase. Please keep the original receipt in a safe
place. This document is required as your proof of
purchase. Should this device show any fault in
materials or manufacture within 3 years from the
date of purchase, it will be repaired or replaced –
at our choice – by us free of charge. This warranty
is conditional on the defective device and the
receipt of purchase being presented within the
3 year warranty period, and that there is a brief
written description of the nature of the defect and
of the date it arose.
If the defect is covered by our warranty, you will
receive the product which has been repaired or a
new product. A repair or exchange of the device
does not begin a new warranty period.
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Extent of warranty
The appliance has been manufactured to strict
quality guidelines and meticulously examined
before delivery.
