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GB
6 6
cessing of your complaint.
• After consultation with our customer ser-
vice, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fication of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge,
repairs not covered by the
guarantee
can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you. We can handle
only equipment that has been sent with ad-
equate packaging and postage.
Attention:
Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
GB
Service Great Britain
Tel.: 0871 5000 720
(£ 0.10/Min.)
E-Mail: [email protected]
IAN 275627
Importer
Please note that the following address is
not a service address. Please initially con-
tact the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim,
Germany
www.grizzly-service.eu
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