Troubleshooting.
Most faults are caused by poor wiring, low battery voltage, not enough battery capacity or using
devices that are rated higher than the inverter rating (Including start up surge). Incorrect use can
permanently damage an inverter and will not be covered by the warranty.
PROBLEM: AC product will not operate, no inverter lights are ON.
Possible cause: Battery is defective. Inverter has been connected with reverse DC input polarity. Loose
cable connections.
Suggested Remedy: Check battery and replace if required. Check connection to battery. Probable
inverter damage has occurred. Have unit inspected and repaired (User damage not covered by
warranty). Check cables and connections.
PROBLEM: Inverter will run some small loads, but not larger ones.
Possible cause: Voltage drop across DC cables. Battery power low.
Suggested Remedy: Shorten cables or use heavier cables. Charge Batteries or increase battery capacity.
PROBLEM: Alarm is sounding.
Possible cause: Low voltage shutdown or thermal shutdown has occurred.
Suggested Remedy: Shorten cables or use heavier cables. Charge Batteries or increase battery capacity.
Improve air circulation around unit. Locate unit to a cooler environment. Reduce Load. Allow to cool for
at least 15 minutes.
PROBLEM: Battery run time is less than expected.
Possible cause: Battery is old or not fully charged. See also Euro 5/6 engines page 9.
Suggested Remedy: Charge Batteries or increase battery capacity.
PROBLEM: AC product will not operate, red FAULT light on.
Possible cause: AC product power consumption is higher than rated continuous output power and
overload shutdown has occurred. Staring surge has caused overload shutdown. Inverter has
overheated due to poor ventilation and has caused over temperature shutdown. Input voltage is greater
than 15 volts DC
Suggested Remedy: Check devices plugged in are not rated higher than inverter, or have high start up
surge. Check ventilation around inverter. Check Fansa are not blocked. Check DC input voltage in not
greater than 15 volts DC.
Warranty.
• All inverters and chargers have a 1 year warranty.
• The warranty is non transferrable and only applies to the original purchaser.
• Should the product be found to be defective within the warranty period, the product or part will be
replaced without charge.
• To obtain repairs or replacement under the provisions of the warranty, the product should be returned
prepaid with proof of purchase to the address below with a completed copy of our warranty returns
form. To obtain a returns form please contact Parksafe Automotive Limited.
• This warranty does not cover the removal or reinstallation costs nor does it cover damage through
alteration, misuse, mishandling, neglect or accident.
• Any implied warranty is limited to the duration of this written warranty and Parksafe shall not be liable
for any loss or damage, direct or consequential, arising from the use or inability to use this product.
• No person or representative is authorised, to alter or amend this warranty either verbally or in writing.
• This warranty does not affect your statutory rights.
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