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www.parklio.com | [email protected] | +385977247276
Hercegovacka 78, 21 000 Split | Commercial Court in Split | MBS: 060323069 | Raiffeisen Bank,
Zagreb, Petrinjska 59 | IBAN: HR7724840081107194017 | VAT: HR60755958894
PARKLIO SMART PARKING BARRIER
USER MANUAL
10. FAQ
01. How do I reset the barrier?
The barrier can be reset by holding „reset“ button on the electronics box on the barrier.
02. How do I charge the battery for powering the barrier?
Unlock the cover and open it. Remove the plug on the charging port and insert the supplied
charger in. While the battery is charging the green LED light on the battery box will light up.
When the battery is charged the green LED light will shut off.
03. At what range can I use the barrier?
The barrier uses a Bluetooth Low Energy module with a range of 100 meters but in normal
conditions it goes up to 60 meters.
04. I can’t connect to the barrier!
In case you can not connect to the barrier, and you have administrator privileges, reset the
application and retry. If the error reoccurs open the lid and reset the barrier via the „RESET“
button on the electronics box.
05. What do I do when the barrier is stuck?
If the application is telling you that a certain barrier is jammed you must remove all mechanical
obstructions that is preventing regular function of the barrier.
06. What do I do when the barrier does not close upon my departure?
In case the barrier does not automatically close upon your departure check if the „auto-close“
option in the settings of the application is turned on. If the problem persists contact customer
support.
07. Do I need to be connected to the internet to use the barrier?
To use the barrier you do not need either a mobile or WiFi connection.
08. Can two users operate the same barrier simultaneously?
A single user can operate only one barrier at a particular time. While a user is connected to a
certain barrier, other users can not opperate the same barrier.
09. Does the app warn me when the battery levels are low?
The app will warn you if the battery levels are under 20% during connection to the barrier.
10. What do I do if an „Authentication key already set“ message appears during
connection to the barrier?
Initially, when the key is set, only the administrator can operate the barrier and send keys to
other users. For example, if you change your mobile phone, where your old phone is paired