Warranty / Service
Call for service 07 3272 7010
You can purchase from your retailer
or call us direct on 02 4648 0800.
(c)
Power Surges.
The computers, control boards and motors are very sensitive to power fluctuations.
You must use a surge protector on all items that plug into your mains power otherwise your
electronics will not be covered by this warranty. You can purchase these from numerous retailers
or you can call us on 02 4648 0800 to get a price.
(d) User negligence, abnormal or excessive use, misuse, abuse or transport damage.
(e) Repairs, alterations or modifications by NON BFE authorised service technician.
(f) Accident, fire, flood or malicious damage by third person.
(g) Ordinary wear and tear.
(h) Failure to keep the product in a clean, dry environment causing rust. You should wipe off any
sweat and moisture after each training session.
(i) Any products sold or placed in an application or the incorrect environment that is not recom
mended by BFE or as not stipulated in the owner’s manual such as a commercial / rental environ
ment will void the warranty set forth by BFE
(j) BFE recommends the use of a protective rubber floor mat. This reduces the incidence of dust and
lint collection around the motor, reduces noise & protects your floor. You can purchase this from
your retailer or contact BFE directly on 02 4648 0800
BFE will have the option to repair or replace any product which requires attention under the
warranty.
NOTE:
Lifetime refers to the warranty coverage of the units expected service life. NOT the lifetime
of the purchaser.
Servicing/Spare Parts-
As with any mechanical equipment general maintenance should be
performed on a regular basis by an authorised retailer or service technician. This will ensure longevi-
ty of the product and ensure that it is kept working in optimum condition. Failure to properly main-
tain your equipment may lead to safety issues and may also void the warranty.
You should only use genuine BFE replacement parts; otherwise the warranty will be voided.
Freight Costs:
The cost of freighting the replacement part under warranty to the customer shall be free of charge.
Your requirement is to return the faulty part via the pre-paid postal service which we will supply.
Returned Goods:
The unauthorised return of parts or product shall be refused and placed in the hands of the carrier at
the cost of the shipper. Return authorisations can be obtained from BFE head office only.
Additional Warranty
If you would like to extend your labour warranty by 1 year ($99), 2 years ($199), 3 years ($299) please
contact our office by emailing [email protected] (Not available in all areas)
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