Pantum P2200 Series Maintenance Manual Download

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Laser Safety

Laser radiation is harmful to the human body. To avoid laser radiation, please do not
disassemble the printer without reading the Maintenance Manual!

The printer follows the provisions of Class 1 laser products under the CFR standard. The

printer has a Class Ⅲ b laser diode, which has no laser radiation among the laser
components.

The following label is attached to the laser components inside the printer:

Summary of Contents for P2200 Series

Page 1: ...Maintenance Monochrome Laser Printer P2200 P2500 Series Manual...

Page 2: ...s manual by any means or forms without the prior written consent of Zhuhai Seine Technology Co Ltd Version V 1 0 Disclaimer Zhuhai Seine Technology Co Ltd reserves the right to make changes to this ma...

Page 3: ...operation and maintenance of this product Please keep this manual for future maintenance purposes Instructions for warnings cautions and notes To avoid personal injury please pay attention to all warn...

Page 4: ...and chemical products The printer must not be exposed to direct sunlight or installed in overheated damp and dusty areas Do not connect the printer to a wall socket or power supply outlet controlled...

Page 5: ...ble the printer without reading the Maintenance Manual The printer follows the provisions of Class 1 laser products under the CFR standard The printer has a Class b laser diode which has no laser radi...

Page 6: ...ns of EU Directives 2004 108 EC and 2006 95 EC This product is manufactured by Zhuhai Seine Technology Co Ltd No 3883 Zhuhai Avenue Xiangzhou District Zhuhai City Guangdong Province People s Republic...

Page 7: ...2 2 Printing Specifications 1 11 1 2 3 Consumables Specifications 1 12 2 Installation and Basic Instructions 2 1 2 1 Packing List 2 2 2 2 Machine Installation 2 3 2 2 1 Install the Cartridge 2 3 2 2 2...

Page 8: ...Turn off the Wireless Device 2 34 3 Operating Principles 3 1 3 1 Components Summary 3 2 3 2 Mechanical Structural Diagram 3 3 3 3 Feeder Circuit Diagram 3 4 3 4 Print Principles 3 5 3 4 1 Charging 3 5...

Page 9: ...5 5 5 2 2 Replacement of Consumables 5 5 6 Error Display and Troubleshooting 6 1 6 1 Pre maintenance Check 6 2 6 2 Error Information 6 3 6 3 Error Code 6 4 6 4 Clearing Jammed Paper 6 5 6 4 1 Feed ja...

Page 10: ...1 1 3 1 WIFI Searching Button Functions 1 5 1 1 3 2 Cancel Continue Button Functions 1 6 1 1 4 Indicators 1 7 1 1 4 1 LED1 Indicator Status Display 1 7 1 1 4 2 LED2 Indicator Status Display 1 8 1 1 4...

Page 11: ...1 2 1 1 Overview 1 1 1 Front View 1 Output Bin 2 Control Panel 3 Output Tray 4 Automatic Feed Guide 5 Paper Stop 6 Feeder Tray 7 Automatic Feeder Tray...

Page 12: ...1 3 1 1 2 Rear View 1 Network Interface 2 USB Interface 3 Power Switch 4 Power Interface...

Page 13: ...r a feed jam occurred Green indicator stays on WIFI is successfully connected Green indicator flashes Searching for WIFI signal Red LED indicator for paper error status Red indicator stays on A paper...

Page 14: ...en press the WPS button on the wireless router within 2 minutes The WPS connection stops if the WIFI connection is not yet established after 2 minutes 3 When the WIFI or WPS searching or connection is...

Page 15: ...2 Print the test page Not for printers without WIFI Printing Long press button 2 Cancel the current print job The job pages of which the numbers have been received by the printer will still be printed...

Page 16: ...occur when you are searching for WIFI or WPS LED1 green indicator flashes quickly Without this state 3 WIFI is successfully connected no paper error LED1 green indicator stays on Without this state 4...

Page 17: ...eady LED2 green indicator stays on 3 Sleep Mode LED2 green indicator flashes slowly 4 Printing LED2 green indicator flashes quickly 5 Warning of low toner level when the printer is ready LED2 orange i...

Page 18: ...Dual color LED1 flashes USB printer LED1 off 2 3 4 Cartridge error cartridge is not installed mismatched or exhausted WIFI printer WIFI is successfully connected green indicator of the Dual color LED1...

Page 19: ...ctly follow the product specifications on power type Communication Interface Hi Speed USB 2 0 WIFI 802 11b g n 100Base Tx Ethernet NET Supported operating systems Microsoft Windows Server2003 Server20...

Page 20: ...Month print load 15000 pages Paper input capability Standard Tray 150 sheets 80g m Paper output capacity Print side down 100 sheets 80g m Print Media Media Type Plain thin thick transparency card labe...

Page 21: ...1600 pages The data is based on ISO IEC 19752 standard High capacity cartridge None Note Model additions are subject to change without notice Consumables capacity may vary depending on different types...

Page 22: ...20 2 4 1 Offline Self test Page Print 2 20 2 4 2 Windows Test Print Online 2 25 2 5 Wired Network Settings For Models with Wired Network Print 2 26 2 5 1 Set IP Address 2 26 2 5 2 Install the Printer...

Page 23: ...t When you open the package verify whether the following parts are included in the carton Printer 1 Toner Cartridges 1 USB cable 1 power cord 1 CD ROM 1 Quick Installation Guide 1 Warranty Certificate...

Page 24: ...3 2 2 Machine Installation 2 2 1 Install the Cartridge 1 Remove the removal seal on the printer and open the output bin 2 Take out the plate for fixing the toner cartridge 3 Remove the toner cartridg...

Page 25: ...of the cartridge and shake gently horizontally 5 6 times so as to evenly distribute the toner inside the cartridge 5 Remove the black paper protecting the cartridge 6 Remove the seal 7 Load the cartr...

Page 26: ...e arrow until you hear it click This means that the cartridge is fully inserted 9 Close the output bin 2 2 2 Install the Output Tray Install the output tray by placing the dowels at both ends of the o...

Page 27: ...the printer driver uninstallation wizard for the user Note For users of Windows XP and Windows Server 2003 when connecting this printer for the first time the Find New Hardware Wizard window will show...

Page 28: ...f the user is a non administrator the following pop up box will show Insufficient privileges Please install the printer with administrator privileges 2 Language Selection When Autorun completes the la...

Page 29: ...nstall to go to the Installation Process interface 4 Installation Complete When the installation is complete the Installation Complete interface appears and exits automatically in a few seconds You ca...

Page 30: ...utomatically adjusted based on the printer model you select You can simply check one of the available options The following is the interface process If USB Printer is selected click Next on this inter...

Page 31: ...uration Tool prompts step by step configure the printer to connect to a wireless network See detailed steps in section 2 6 3 3 Search for Network Interface When you are done with configuring the netwo...

Page 32: ...letes the Printer List interface will be displayed You can choose one or more network printers from the list to install 5 Installation Process Select the printer s you want to install and click Next t...

Page 33: ...2 12 6 Installation Complete When the installation is complete the Installation Complete interface appears and exits automatically in a few seconds You can also click X to exit immediately...

Page 34: ...models are connected you can still install the printer driver When Autorun completes the following configuration interface will be displayed You can select the language you want to use and the printer...

Page 35: ...ninstallation Program will show 2 Uninstallation Privilege Verification Uninstallation requires administrator privileges If a non administrator runs the uninstaller this prompt will pop up Insufficien...

Page 36: ...2 15 3 Uninstallation Interface 4 Done Interface When the progress bar completes the program will automatically switch to Done interface click the Done button to uninstall successfully...

Page 37: ...teps introduction license destination volume type of installation installation and summary 2 3 2 2 Installation Steps The Mac driver installer uses the PackageMaker software that comes with the Mac sy...

Page 38: ...nt as below Click Continue and the dialog box that shows To continue installing the software you must agree to the terms of the Software License Agreement will pop up Click Agree to accept the License...

Page 39: ...Type Show the information about the installation as below Click Install and the following prompt box will show You can continue with the installation after logging in with the administrator account to...

Page 40: ...tall The installation progress as shown below e Summary Installation complete as shown below Note Mac does not require you to uninstall any previous version installed You can install the newer version...

Page 41: ...s down the Control Panel Cancel Continue for three seconds To do that on a printer without WIFI press down the Information Page button for three seconds Note 1 Configuration pages differ on different...

Page 42: ...2 21 Demo Page...

Page 43: ...Size Printing Mode Product Serial No Total Pages Printed Pages Printed With Different Paper Types Pantum P3100DL 232B 1 0 1 7 128MB GDI AA2A000000 PD 210 0 0 0 0 1 512 1 1 49 564 Cartridge Model Rema...

Page 44: ...Host Name Hardware Address Total Packets Received Bad Packets Received IPv6 Status IPv6 Link Local Address Disconnected Wifi Pantum 55511A 44 33 4c 55 51 1a 0 0 Auto 0 0 0 0 0 0 0 0 P2500W series 5551...

Page 45: ...thentication Type Starting Address for IP Address Pool Ending Address for IP Address Pool On Basic Connection Mode belkin f6e WPA2_PSK On Pantum AP 55511A 192 168 223 1 255 255 255 0 On 30m 192 168 22...

Page 46: ...r click the Start menu on the computer and select Printer and Fax to find the Pantum P2500 Series Printer icon as shown in the following figure Right click Printer Properties and the following interfa...

Page 47: ...x number between 0 255 and you can press button to print the Network Configuration Information Page to check IP Address Due to the characteristics of DHCP the IP address that the network automatically...

Page 48: ...he printer s CD into the computer If the software installer does not start please find the setup exe file on the CD setup64 exe for 64 bit systems and double click to run the file 4 Follow the install...

Page 49: ...the Login Password of WEB server Use the embedded Web server to set a network password or change the existing password 1 To open the embedded Web server please log in first Note The default username...

Page 50: ...PBC button on the access point or the wireless router within 2 minutes once WPS is started the printer is connected to WIFI Precautions The access point or the wireless router must support WIFI Prote...

Page 51: ...n the computer does not have a WIFI card the option of Manually enter the SSID will be automatically checked on the WIFI List page Please skip to Step 3 in this case 2 WIFI List After launching the co...

Page 52: ...lly Enter the SSID Interface This interface appears when the user checks the option of Manually Enter the SSID 4 Information Entry Interface The interface of Information Entry allows you to enter the...

Page 53: ...e printer This interface displays the progress of PC sending configuration message to the printer to set up WIFI connection The following message will appear if the printer is not connected to the PC...

Page 54: ...r can apply the configuration by using the WIFI provided but the PC does not support WIFI The following message will appear for successful WIFI connection when the printer can apply the configuration...

Page 55: ...You can disconnect the WIFI by pressing the WIFI button on the printer s control panel for over 2 seconds To verify whether the wireless device is turned off press and hold the Cancel Continue button...

Page 56: ...ponents Summary 3 2 3 2 Mechanical Structural Diagram 3 3 3 3 Feeder Circuit Diagram 3 4 3 4 Print Principles 3 5 3 4 1 Charging 3 5 3 4 2 Exposure 3 5 3 4 3 Development 3 6 3 4 4 Print Transfer 3 6 3...

Page 57: ...le High voltage power supply module RAM module Data control module External devices Operating module Control Panel Engine control module Imaging system Laser unit Motor driver module PaperTray Output...

Page 58: ...Output Tray Laser Unit Feeder Tray Pickup Roller Separator Component Clutch Gear Supply Roller Developing Roller Transfer Roller OPC photosensitive drum Charge Roller Heating Roller Pressure Roller D...

Page 59: ...lutch gear to control the movement of the pickup roller 3 Clutch Gear Works with the electromagnet to control the movement of the pickup roller 4 Separator Component Feeds individual sheets through fr...

Page 60: ...rge 3 4 2 Exposure When the light conductor is scanned by the laser beam the irradiated portion meets the conductive layer of the photosensitive drum This results in the removal of the electric charge...

Page 61: ...ld between the OPC and DR and a visible image will form 3 4 4 Print Transfer When the paper moves through the interlayer between the Transfer Roller TR and the photosensitive drum OPC the TR will gain...

Page 62: ...n presses the toner into the paper fibers curing it to the paper Note If the fusing temperature is too high or too low toner fusing results will be affected 3 4 6 Cleaning As the toner on the surface...

Page 63: ...ut Bin Component 4 5 4 3 2 2 Left Cover and Right Cover 4 5 4 3 2 3 Front Cover 4 7 4 3 2 4 Rear Cover 4 7 4 3 3 Master Board 4 8 4 3 4 High Voltage Power Board 4 9 4 3 5 Gear Drive System 4 10 4 3 6...

Page 64: ...Panel Assembly Right Side Cover Transfer Roller Main Motor Sensor Board Pick Up Roller Separator Pad Control Board High Voltage Power Supply Board Printer Frame Laser Uint Left Side Cover Driver Syst...

Page 65: ...onent Turn off the power Unplug the connecting Master Board Master Board High Voltage Left Cover Right Cover Drive System Electromag net Clutch Gear Upper Shield Laser Fuser Component Pickup Roller Se...

Page 66: ...printer and unplug the connecting wires 2 Remove the paper and close the feeder tray and the output tray 3 Open the output bin and remove the cartridge Note When removing the cartridge put it in a pr...

Page 67: ...4 5 4 3 2 Exterior Component 4 3 2 1 Output Bin Component Open the claws on both sides and remove the output bin 4 3 2 2 Left Cover and Right Cover 1 Remove the screws as shown below...

Page 68: ...he jaws as shown in the figure and remove the left and right covers Note The WIFI antenna of P2500W printers is located on the right cover Pry open the jaws remove the WIFI antenna and then remove the...

Page 69: ...4 7 4 3 2 3 Front Cover Remove the screws as shown below and remove the front cover 4 3 2 4 Rear Cover Remove the screws as shown below and remove the rear cover...

Page 70: ...4 8 4 3 3 Master Board 1 Remove the exterior components and unplug the baseplate cable 2 Remove the screws as shown below and remove the master board...

Page 71: ...4 9 4 3 4 High Voltage Power Board 1 Remove the screws as shown below and remove the master board bracket 2 Remove the screws as shown below and remove the high voltage power board...

Page 72: ...shown below and remove the gear drive system Note When removing the gear drive system make sure the gear is well protected from falling which may damage the engine 4 3 6 Fuser Component Remove the scr...

Page 73: ...11 4 3 7 Laser Remove the connecting wires and the screws as shown below then remove the laser 4 3 8 Motor When you have removed the laser remove the fixing screws as shown below and remove the motor...

Page 74: ...4 12 4 3 9 Electromagnet 1 Remove the connecting wires from the card slot as shown below 2 Remove the screws as shown below and remove the electromagnet...

Page 75: ...ch gear jaws as shown below and remove the clutch gear by pulling it out 4 3 11 Pickup Roller 1 Open the jaw on the cam of the paper feed shaft and remove the paper feed shaft assembly by pulling it i...

Page 76: ...moved the pickup roller remove the separator component Take caution to protect the spring from falling 4 3 13 Transfer Roller Open the claw as shown below remove the bearing of the transfer roller and...

Page 77: ...5 1 5 Maintenance 5 1 Cleaning 5 2 5 2 Consumables 5 5 5 2 1 About Consumables 5 5 5 2 2 Replacement of Consumables 5 5...

Page 78: ...ing as these will damage the surface of the device Do not use cleaning materials containing ammonia Do not use isopropanol to remove dust from the control panel as it may crack the panel 1 Disconnect...

Page 79: ...emoving the cartridge put it in a protective bag or wrap it in thick paper to avoid damaging it under direct light After removing the cartridge do not touch the shaded area with your hands Some parts...

Page 80: ...the glass on the laser with a piece of cotton or duster slightly damped with alcohol The laser is an important part of the imaging system Once the laser glass get contaminated with the toner or other...

Page 81: ...3 Cartridge Service Life The service life of the cartridge depends on the amount of toner required for print jobs A new cartridge can print an average of 700 or 1600 pages with 5 coverage on A4 paper...

Page 82: ...ve cover please immediately install the cartridge in the printer so as to avoid damaging the photosensitive drum as result of exposure to too much direct sunlight or indoor lighting When installing do...

Page 83: ...6 times so as to evenly distribute the toner inside the cartridge 4 Remove the cartridge protector and place the cartridge into the printer along the guides Note Please check whether there is a seal b...

Page 84: ...5 8 5 Fully close the upper cover 6 Restart the printer press down the Control Panel button for three seconds and print a test page...

Page 85: ...Pre maintenance Check 6 2 6 2 Error Information 6 3 6 3 Error Code 6 4 6 4 Clearing Jammed Paper 6 5 6 4 1 Feed jam 6 5 6 4 2 Inside Jam 6 6 6 5 Troubleshooting 6 9 6 5 1 Feed Paper Failure 6 9 6 5 2...

Page 86: ...n a well ventilated room 9 Make sure the printer s air vent is not blocked About paper 1 Check whether the paper used is within the specified range Printing with paper that is too thick too thin or cu...

Page 87: ...nt paper 3 Clean or replace the pickup roller Jam in the middle of the printer 1 The print paper is loaded incorrectly 2 The pickup roller is dirty 3 Top of the page sensor failure 1 Correctly load th...

Page 88: ...aser if there is a fault in the LSU laser motor 2 Replace the high voltage power board if there is a fault in its LSU laser motor control gear 3 Make sure that the motor cable is connected correctly i...

Page 89: ...el button If the printer still does not start printing please check whether all the jammed paper inside the printer has been cleared If you can not remove the jammed paper yourself please contact your...

Page 90: ...6 6 6 4 2 Inside Jam 1 Open the upper cover 2 Remove the cartridge along the guides...

Page 91: ...6 7 3 Open the fuser component s upper guide plate to reduce the pressure on the pressure spring 4 From the fuser unit gently draw the jammed paper out along the output direction...

Page 92: ...er insert the cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted 6 Put the paper in the tray neatly to carry out next print when the i...

Page 93: ...blocked up Clean the paper path and replace relevant accessories if needed Is the separation claw dirty deformed or damaged Replace the fuser component Are the pickup roller and separation component d...

Page 94: ...e that the electromagnet signal line is normal The electromagnet spring hook is not powerful enough Replace the electromagnet Incorrect assembly phase of the clutch single set assembly Check the clutc...

Page 95: ...eplace the high voltage power board P3 Motor Failure Possible cause Solution The motor cable is faulty Make sure that the cable is connected correctly and there are no quality problems The main motor...

Page 96: ...ce the high voltage power board P6 Laser scanning failure Possible cause Solution The cable is not connected correctly or is broken Reconnect it correctly or replace it The laser is damaged Replace th...

Page 97: ...cted or is damaged Make sure the power cord is connected correctly USB cable is poorly connected or damaged Make sure the USB cable is connected correctly The USB interface of the master board is faul...

Page 98: ...ard with a new one The master board is faulty Replace the master board Cartridge faulty Replace the cartridge The laser is faulty Replace the laser P12 The cartridge cannot be identified Possible caus...

Page 99: ...gine or replace the high voltage power board Whole page is dark The high voltage charge output of the high voltage power board is faulty The charge roller is faulty The laser is faulty Clean the high...

Page 100: ...the developing roller and the doctor blade Replace the cartridge White vertical stripes The window glass of the laser is dirty There is a blockage or toner particles between the developing roller and...

Page 101: ...d The high voltage output of the high voltage power board is faulty Replace the cartridge Clean the surface of the heating roller or replace the fuser component if the problem continues Replace the hi...

Page 102: ...mm Transfer roller 45 2 Heating roller 62 3 Pressure roller 75 4 OPC photosensitive drum 75 4 Developing roller 35 2 Supply roller 47 5 Charge Roller 37 7 The reason for relevant periodical image exc...

Page 103: ...Appendix2 Appendix 2 Wiring Diagram Paper Feed Solenoid Control Board Laser Unit Fuser Unit High Voltage Power Supply Board Sensor Board Motor Cartridge WiFi Antenna WiFi Module...

Page 104: ...ase see below for the meaning of the product serial number and its location Meaning of the code AF4 A 000001 7DC 01 Label Location inside the device Date of Manufacture Device Model Serial No 6 number...

Page 105: ...products WIFI Wireless network AP Wireless Access Point a session or access bridge WPS WIFI Protected Setup dpi The number of dots per inch PPM Pages printed per minute auto run Run automatically OPC...

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