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Pantum P2200 Series, Faq, Page: 43 / 79

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1. Does my Pantum Printer works on Windows Mobile?  

No, our printer did not compatible with

 Windows Mobile. 

 

2. Is my printer Mac compatible? What are the versions that it is compatible with? 

Yes, Mac 10.6/10.7/10.8/10/9/10.10/10.11/10.12/10.13 

 

3. Is my printer Linux compatible? What are the versions that it is compatible with? 

Yes, Ubuntu 12.04/ 14.04/ 16.04/ 18.04 

 

4. Is my printer Windows compatible? What are the versions that it is compatible 

with? 

Yes, Microsoft Windows server 2003/Server 2008/Server 2012/XP/Vista/Win7/Win8 
(32bit/64bit)/Win8.1(32bit/64bit)/Win 10(32bit/64bit) 

 

5. Could I download the APP from Google Play? 

Yes, you could download it from Google Play. 

 

6. Is my printer compatible with Chrome OS system? 

No, our printer did not compatible with Chorme OS. 

 

7. Is my printer compatible with Linux OpenSuse system? 

No, our printer did not compatible with Linux OpenSuse. 

Summary of Contents for P2200 Series

Page 1: ...check the Hotspot IP address 21 9 When I connect the printer with PC by WI FI Why it need more than 5 minutes from I send the order until it finally print out 22 10 How to connect the printer under M...

Page 2: ...ntum Printer works on Windows Mobile 43 2 Is my printer Mac compatible What are the versions that it is compatible with 43 3 Is my printer Linux compatible What are the versions that it is compatible...

Page 3: ...ing under Windows 63 7 How to cancel a printing job in the queue 64 8 Why it will be smoked when printing 64 9 What is the power requirement will be need 65 10 How to Print PRN File setting in printer...

Page 4: ...ssues 1 How to set up my Pantum P2500W Series Printer to a Wireless Network easily by one click installation applicable to Wi Fi or network models Here is the installation step 1 Double click on the A...

Page 5: ...5 79 2 Select way 3 Connect with wifi and attention to the instructions display in the video...

Page 6: ...6 79 3 Please make sure that pc is connected with router via network cable or wi Fi...

Page 7: ...7 79 4 Please connect PC with printer via USB cable to configure printer Wi Fi 5 After installation is finished Installation Complete interface will pop out you can select to print test page or Done...

Page 8: ...sword for my WI FI Connection applicable to Wi Fi models Step1 Make sure P2500W printer is power on Step2 Connect to Printer AP by mobile phone or PC The SSID is start with Pantum AP and follow with n...

Page 9: ...tep3 Visit the Printer Web page via browser Printer default address is 192 168 223 1 Step4 Enter the printer web page choose Log in Tap Step5 Input default user name admin Default password 000000 And...

Page 10: ...10 79 Step6 Select settings Tap wireless settings wireless Hot spot Then set wireless Parameter Authentication either WPA or WPA2 Step7 Set the password in the tap then click apply...

Page 11: ...sword as step 7 setting Remark Here is the way to recover factory default setting in case customer forgets the password 1 Turn off the printer power switch 2 Press the cancel continue button until the...

Page 12: ...res and drivers for my printer P2500W Here is the Download Link http global pantum com global drive 2500w Step1 Please log in our website http global pantum com global Step2 Please chose Drivers Downl...

Page 13: ...nter your model of your printer in the blank the picture will be shown as below Step4 Please click the P2500W in the below picture Step5 At last please chose your system and download at the below of p...

Page 14: ...provided Reason1 It is inconsistent with the network name safe mode and password Solution It needs to enter the corresponding name mode and password of internet Please don t select Enter SSID Manuall...

Page 15: ...e continue cancel button for 4 seconds then it can print And please change your IP address the same with your configuration page 5 What s the WIFI default password of printer s wireless hotspot The WI...

Page 16: ...16 79 Step2 Chose Setting in the below picture Step3 Chose wireless Hotpot at the left column...

Page 17: ...17 79 Step4 Chose Close to apply and it will be done...

Page 18: ...18 79 7 How to install the Printer with hostname Step2 Select below option and click next Step3 Select below option and click next Step1 Select Wireless network connection at the first step...

Page 19: ...19 79 26 Step4 Select the WIFI name of your router and click next...

Page 20: ...20 79 Step5 Click Next after established the wireless connection Step6 Select Add the IP address or hostname manually and enter your hostname for hostname please check with note...

Page 21: ...lease print the network configuration page from printer and then you will see it as below 8 Where can I check the Hotspot IP address Please check it on the WIFI configuration information page as below...

Page 22: ...utes from I send the order until it finally print out Step1 Reset the printer a Turn off the printer power switch b Press the cancel continue button until the printer turn on and enter standby mode It...

Page 23: ...nect your printer and your laptop with a USB cable Step2 Click the System Preferences Pinter Scanners Step3 Make sure the printer you need to use is the Default printer Step4 Select the document and s...

Page 24: ...79 Step 1 Print WiFi Configuration Information Pages Press the continue cancel button for 4 seconds checking the Device Name in the NCI Step 2 According the SSID Name connect your Laptop with this WI...

Page 25: ...25 79 Step 3 Select the document you want to print and click Command P Button Step 4 Setting the Print parameter then click Print and finished...

Page 26: ...elessly with Mac Under same Network Environment Step 1 Print WiFi Configuration Information Pages Press the continue cancel button for 4 seconds Step 2 According to the Device Name from Step 1 connect...

Page 27: ...27 79 Step 3 Open the Safari or others browser...

Page 28: ...he Step 1 and Login in The default account is admin and the default password is 000000 Step 5 Select the WIFI you want to connect input the Password and click Apply Step 6 Connect your laptop to the W...

Page 29: ...do I replace or install a cartridge Pull out the seal on the new toner cartridge firstly and gently shake it for 5 6 times then remove the protective cover install the toner cartridge in the printer...

Page 30: ...ue cancel button on interface for 3 seconds to print out configuration page and there is the information 3 How do I check how many pages I have printed so far Press continue cancel button on interface...

Page 31: ...PC 210 page yield is 1600 pages that is according ISO 19752 standard measure by print 5 coverage document So when the printer coverage is higher the page can print should be less 6 Why the second LED...

Page 32: ...ED is indicating paper and WIFI status the second LED is indicate printer and toner cartridge status 2 Green light means normal Red light means error orange just the second LED has mean toner low or e...

Page 33: ...33 79 9 How to check the printer s serial number location Please check with below pictures...

Page 34: ...which one I just bought Take out the cartridge hold the handle of the cartridge and gently shake around 5 to 6 times so as to make the toner evenly distributed inside the cartridge 11 What s the meani...

Page 35: ...35 79 LED2 Status Indication Indication of LED1 and LED2 Combination Status...

Page 36: ...ressure of compression spring Pull the jammed paper out of the fuser unit Step3 Paper jam inside the printer Remove the laser toner cartridge along the guides slowly pull the jammed paper out along th...

Page 37: ...rint media 3 The print media is beyond the usage specification range Solution Please use the print media within the specification range 3 What kinds of paper can I use in my Pantum P2500W series print...

Page 38: ...38 79 Step2 Select printing preferences after double left click your printer Step3 Select how many pages you want to print in one page in the Layout...

Page 39: ...mat in the printing document Step1 Please check the paper size in the printer s property if it is the letter size please follow up with below steps to check Please double click your model of your prin...

Page 40: ...40 79 Please change the it to Letter 8 5x11 inch in the printing preferences Step2 Please change to letter size In the printing document also...

Page 41: ...document Step1 Please double click your model of your printer in the Devices and Printers Step2 Firstly please change the paper size to DL Env 110 220mm in the printing preferences Secondly change the...

Page 42: ...42 79 Step3 Please change to letter size in the printing document also Printer Compatible Issues...

Page 43: ...tu 12 04 14 04 16 04 18 04 4 Is my printer Windows compatible What are the versions that it is compatible with Yes Microsoft Windows server 2003 Server 2008 Server 2012 XP Vista Win7 Win8 32bit 64bit...

Page 44: ...ng print Pantum APP are applicable to Android OS 4 4 8 0 2 How do I take a mobile print out from IOS Solution 1 IOS has print app by itself so it just need to connect the printer and print Switch on p...

Page 45: ...45 79 Solution 1 Download the Pantum App Application Step1 Download the APP from www pantum com or Google Play then install the APP Step2 Switch on the printer Step3 Connect to the Printer Hotspot...

Page 46: ...46 79 Step4 Open the PANTUM application click Add a printer button at the top of interface then s add the printer Step5 Select the file and print it...

Page 47: ...Step1 Download and install Mopria Print Service plugin to the mobile device from Google Play Step2 Turn on the printer Step3 Connect to the printer hot spot Step4 Click Settings on the main screen cho...

Page 48: ...48 79 Step5 Start the application Step6 Select the document click on the upper right corner and click Print...

Page 49: ...49 79 Step7 Select the printer click Print 4 How to check the Pantum app version in Android system Guide Step1 Please open the pantum app and click More in red circle...

Page 50: ...50 79 Step2 Please click on the version in red circle then the version will show as below...

Page 51: ...sleeping time We cannot close it completely But we can change the sleeping mode from 1min to 60mins Please check with below pictures device and printer printer s properties secondary setting Sleep mod...

Page 52: ...52 79 Note When the printer is in dormant status you can wake it up just by pressing any button or sending print task...

Page 53: ...53 79 2 What is my P2200 P2500 series Printer Specifications...

Page 54: ...get the printer to print darker under Windows It will be changed in the printer s proprieties Layout Effect Dark 2 How to get the printer to print darker under Mac Step1 Click Print of the file Step2...

Page 55: ...55 79 Step3 Chose Media Quality in the option select from Draft Normal Best per your request...

Page 56: ...79 3 How to add a printer by manually under Windows Step1 Click add a printer in the Devices and Printers Step2 Please chose the printer that I want isn t listed and chose next it will be shown as bel...

Page 57: ...57 79 Step3 Please chose adds a local printer or network printer with manual settings and chose Next it will be shown as below...

Page 58: ...chose Use an existing port and select Next it will be shown as below Step5 Please chose have disked and click Next it will be shown as below Step6 Please chose browse when the windows pop up it will...

Page 59: ...59 79 Step7 Please chose the INF file in the installation package and then chose Next it will be done Step8 It will be finish to installation automatically after you pull up the printer s USB cable...

Page 60: ...Step2 After installed the driver please chose the Printer icon in PC and log in Step3 Click to add the printer Step4 Please choose the corresponding model from installed printer when pop up the dialo...

Page 61: ...step Modify the IP address need to match to the IP agreement Here is the printer s name without modifications Please chose the corresponding driver which installed on PC it is need to be the same wit...

Page 62: ...lease change your printer s properties as below steps Step1 Please chose the model of your printer in device and printer Step2 Double left click the printer printer s properties preferences Step3 Plea...

Page 63: ...er Windows Please change your printer s properties as below steps Step1 Please chose the model of your printer in device and printer Step2 Double left click the printer printer s properties preference...

Page 64: ...ure will be shown as below Step2 Please right click the printing task that you want to stop It will be shown as below Step3 Please chose cancel it will stop printing job 8 Why it will be smoked when p...

Page 65: ...t laid in the dry environment there would be no or less vapor But when the paper is very moist for example it was exposed in 90 RH environment for a day when printing there will be more vapor coming o...

Page 66: ...66 79 Step2 Click Properties of the printer Step3 Please check your original port in the port and keep it in mind...

Page 67: ...67 79 Step4 Please change your original port to FILE Print to File Step5 Please choose any file you want to print and save it on the Desktop as 123...

Page 68: ...it shown 0x000000709 Error Reason 1 The compatibility issue about Windows system 2 When both of windows and XP sharing the same network and the XP as the main host will be led to this problem Solutio...

Page 69: ...69 79 Solution B Step1 Select Manage in the This PC Step2 Select Print Spooler and right click to run it Restart your computer after you run the windows firewall...

Page 70: ...n R and open operation window please enter the IP address which is from the sharing this printer s XP computer and then press Enter Step4 please Right click connect in the listed printer It will be in...

Page 71: ...and Printers delete the useless printer copy manually the mouse right click on the useless printer name and then delete it Then reconnect to the printer and re install the driver Step3 Click PC table...

Page 72: ...Here are two options for you to download the user manual for the printer s Option A Please check the user manual in the CD ROM Step1 Open your CD ROM file and double click Auto run Step2 Click User G...

Page 73: ...ownload the user manual from our official website Step1 Please log in the website http global pantum com global Step2 Enter your model of your printer in the blank of the below picture Step3 Select th...

Page 74: ...orresponding language you are using which stat to download the user manual 14 How to register for printer warranty on line Step1 Register your account in the website https service global pantum com us...

Page 75: ...75 79 Step2 Log in your account with password Step3 Please chose Product Registration the picture will be shown as below...

Page 76: ...for your printer at the below of page it will be done 15 How to Print Information Pages from P2500 printer Press continue cancel button on interface for 3 seconds to print out configuration page and t...

Page 77: ...77 79 16 Why the printer could not print the horizontal line in the page when printed out Step1 Open the protecting cover of the LSU using the screwdriver...

Page 78: ...ut the cable and reinsert it again The connecting of the LSU s cable and outlet has something wrong so the transmitted signal is abnormal 17 How to do Duplex Printing on Mac system Step1 click on file...

Page 79: ...79 79 Step2 then select the Two Sided option and then try to print it...

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