H
MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.
www.virginmobileusa.
com
.
H
CHECKING YOUR ACCOUNT BALANCE
You can check your Virgin Mobile account status
two ways: In standby mode, press [
] key or in
standby mode, select
Menu
>
My Account
. Your
account information appears with Top-Up
information relative to your selected plan. When
your account is low or empty, you receive a
notification to Top-Up.
H
TOP-UP YOUR ACCOUNT
Top-Up is how you add money to your Virgin
Mobile account. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them or register your debit card, credit card,
or PayPal account at
www.virginmobileusa.com
www.virginmobileusa.com
.
When your balance is low, you can Top-Up your
account from your phone.
Note:
Additional charges may apply for multiple balance checks
in one day. Visit
www.virginmobileusa.com
for more
details.
Top-Up with a Top-Up Card
1.
In standby mode, press
Menu
>
My Account
.
2.
Scroll down to the
Top‐Up
link and press
OK
key.
3.
Enter your Account Pin (vKey) and press
OK
key.
OK
OK
4.
Scroll down to select
Login
and press
OK
key.
OK
OK
5.
Enter your Top-Up card’s PIN number and press
OK
key.
OK
OK
6.
Scroll down to select
Top‐Up Now
and press
Top‐Up Now
Top‐Up Now
OK
key.
OK
OK
7.
You are now topped up. Press [
]
to exit.
Top-Up with a Debit Card, Credit Card, or
PayPal Account
Before you can Top-Up from your phone with a debit card,
credit card, or PayPal account, you need to register the
card or PayPal account at
www.virginmobileusa.com
.
1.
In standby mode, press
Menu
>
My Account
.
2.
Scroll down to the
Top‐Up
link and press
OK
key.
3.
Enter your Account Pin (vKey) and press
OK
key.
OK
OK
4.
Scroll down to select
Login
and press
OK
key.
OK
OK
5.
Scroll down and select
Credit Card
or
Credit Card
Credit Card
PayPal
.
6.
Enter the amount you want to Top-Up and
press
OK
key. You can
OK
OK
Top‐Up
in amounts of
$20, $30, $50, or $90.
7.
Scroll down to select
Top‐Up Now
and press
Top‐Up Now
Top‐Up Now
12
My Account
My Account
13
OK
key.
OK
OK
8.
At the confirmation screen, select
Yes
.
9.
You are now topped up. Press [
]
to exit.
Note:
You can also Top-Up at
www.virginmobileusa.com
.
H
FOR MORE INFORMATION
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
www.virgin‐
www.virgin‐
mobileusa.com
.