H �
ACTIVATING YOUR VIRGIN MOBILE
ACCOUNT
Before you can start talking, messaging, or
downloading, you need to activate service with
Virgin Mobile. You need your phone’s serial
number to activate your Virgin Mobile account.
To activate your account online go to
www.virgin‐
www.virgin‐
mobileusa.com
and click on Activate. Or call Virgin
Mobile at
1‐888‐322‐1122
.
H �
FINDING YOUR PHONE’S SERIAL
NUMBER
To activate your Virgin Mobile account, you need your
phone’s serial number.
1.
In standby mode, select
Menu
>
Tools&Settings
>
Phone info
>
My phone number
.
2.
The serial number is under the letters MEID. It
has 18 digits.
H �
PROGRAMMING YOUR PHONE
Once your account is active, you’ll receive your Virgin
Mobile phone number. When you are ready, follow these
steps to program it into your phone:
1.
Turn on your phone and wait for it to power
up.
2.
Dial
##VIRGIN#
(that’s #-#-8-4-7-4-4-6-#)
##VIRGIN#
##VIRGIN#
3.
You are now in the Programming menu. Scroll
down to
Activate Phone
>
Select
.
4.
Your screen will say, “Do you want to activate
your phone ?” >
Yes
.
5.
Your phone will connect to the network, and
then the screen will say “Hi. Press Start to
continue the activation process”. Scroll down
to
Start
>
Start
Start
OK
.
6.
Your phone will say “We’re getting your phone
number for you,” then your phone will display
your new Virgin Mobile phone number. Write
it down.
7.
Scroll down to
Finish
>
OK
to complete the
OK
OK
activation process. Your phone will turn off and
back on by itself.
That's it:
It might take a couple of hours to get you set up on our
network, but we’ll send a text message to your phone to
let you know you can start talking. Also, it may take up
to 4 hours for VirginXL, voicemail, and Top-Up features to
come online. But it will be worth the wait. Enjoy!
10
Getting Started
CHAPTER 2
MY ACCOUNT
My account
Checking your account balance
Top-Up your account
For more information
CHAPTER
2
MY
ACCOUNT