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Panduit Atlona AT-OME-ST31A Manual Download Page 17

AT-OME-ST31A

17

HDCP Content

Normally, if a source is transmitting HDCP content to a display that is not HDCP-compatible, then the resulting image 

on the display can be “snow”, image flickering, or no picture.  For example, in the illustration below, a laptop source 

is connected to the AT-OME-ST31A.  A non-compliant display is connected to a receiver, which is connected to the 

AT-OME-ST31A using HDBaseT.

By default, the laptop may transmit HDCP content.  However, when connected to a display that does not support 

HDCP, the laptop must be instructed to send non-HDCP content, in order for the content to be displayed.

1. 

Open the desired web browser and enter the IP address of the AT-OME-ST31A.

2. 

Log in as the 

admin

 user with the required credentials.  The factory-default username and password for the 

admin user are listed below:

 

 

Username: admin 

Password: Atlona

 

3.  Click 

A/V Settings

 in the menu bar and locate the 

HDCP

 section.

4.  Click the 

USBC

 toggle switch and set it to the 

OFF

 position.  This will instruct the source device to send non-

HDCP content, if possible.  If the display is unable to receive HDCP content, then a green splash screen will 

appear on the connected display.

DC 48V

RS-

232

HD

Base

T IN

HDMI OUT

RX

TX

HDBaseT

USB

AT-OME-ST31

HDMI

AT-UHD-EX-100CE-RX-PSE

Non-Compliant Display

Laptop

OMEGA

TM

PWR

LINK

FW

1
2
3

INPUT

TEST

AT-OME-ST31

Device Operation

NOTE:  

Not all source devices are capable of transmitting non-HDCP content.  For example, Sony 

PlayStation® gaming consoles and Mac® computers always transmit HDCP-encrypted content.

 

Summary of Contents for Atlona AT-OME-ST31A

Page 1: ...AtlonaManuals Switchers AT OME ST31A Three Input Switcher for HDMI and USB C with HDBaseT and HDMI Outputs 4K UHD ...

Page 2: ...AT OME ST31A 2 Version Release Date Notes 1 May 2019 Initial release Version Information ...

Page 3: ...uct go to http atlona com registration Sales Marketing and Customer Support Welcome to Atlona Operating Notes IMPORTANT Visit http atlona com product AT OME ST31A for the latest firmware updates and User Manual Main Office Atlona Incorporated 70 Daggett Drive San Jose CA 95134 United States Office 1 877 536 3976 US Toll free Office 1 408 962 0515 US International Sales and Customer Service Hours M...

Page 4: ...ucts 10 years from proof of purchase date for hardware electronics products purchased on or after June 1 2013 3 years from proof of purchase date for hardware electronics products purchased before June 1 2013 Lifetime Limited Product Warranty for all cable products NOTE Data cable USB C and Wifi antenna coverd by 1 year warranty Limited Product Warranty Terms Refurbished B Stock Products 3 years f...

Page 5: ...icts or states do not allow the exclusion or limitation of relief special incidental consequential or indirect damages or the limitation of liability to specified amounts so the above limitations or exclusions may not apply to you Exclusive Remedy To the maximum extent permitted by law this limited product warranty and the remedies set forth above are exclusive and in lieu of all other warranties ...

Page 6: ...5 Do not use this product near water 6 Clean only with a dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install or place this product near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of a polarized or grounding type plug A ...

Page 7: ...Output Muting 18 De Embedding Audio 18 Password Management 20 Resetting to Factory Defaults 21 Using the Rear Panel 21 Using the web Server 21 Configuration and Management Interfaces 22 Introduction to the Web Server 22 Menu Bar 23 Info Page 24 A V Settings Page 25 Display Page 27 RS 232 Page 29 EDID Page 30 Time Page 31 Config Page 32 System Page 33 Solution Setup and Configuration Guide 35 Input...

Page 8: ... and the local HDMI output support 4K HDR and 4K 60 4 4 4 at HDMI data rates up to 18 Gbps Additionally 4K downscaling to 1080p is available for the HDMI output when connected to an HD sink The OME ST31A is designed for use with Omega Series receivers and switchers select HDVS Series receivers the AT UHD EX 100CE RX receiver and other Atlona switchers with HDBaseT inputs Introduction Features Pack...

Page 9: ...power off the connected display 6 IP MODE Press and release this button to set the IP mode or display the current IP address on the connected display Refer to IP Configuration page 13 for more information 7 RESET Press and release this button to reset the unit to factory default settings Refer to Resetting to Factory Defaults page 21 for more information 8 INPUT ports Connect a USB C cable from a ...

Page 10: ... LAN port to the Local Area Network This will allow access to the built in web server and provide remote control of the AT OME ST31A Cable Max Distance 4K Max Distance 1080p CAT5e 295 feet 90 meters 330 feet 100 meters CAT6a CAT6a CAT7 330 feet 100 meters 330 feet 100 meters IMPORTANT Stranded or patch cable is not recommended due to performance issues Sheilded cables are strongly recommended to m...

Page 11: ... cannot be down scaled to 1080p 4 The internal scaler will be bypassed if the connected display supports the resolution and timing information from the source device 5 The HDBaseT OUTPUT port supports up to 4K 60 Hz However HDR is only supported at lower resolutions 6 The HDBaseT OUTPUT port will down sample to 4 2 0 if the source is 4K 60 Hz 4 4 4 8 bit However the HDMI OUTPUT will remain at 4K 6...

Page 12: ...m AT UHD EX 100CE RX PSE AT OME ST31A Laptop Laptop Display E t h e r n e t H D M I H D M I U S B C H D B a s e T H D M I H D M I LAN Display DC 48 V RS 23 2 HD Ba seT IN HD MI OU T RX TX OM EG A TM PW R LIN K FW 1 2 3 INP UT TES T AT OM E S T31 A ...

Page 13: ...the IP MODE button on the rear of the unit 3 Release the button once the LED indicator next to the IP MODE button begins to flash green The number of flashes will indicate the currently selected IP mode Setting the IP Address using the Web Server Refer to the System Page page 33 in the web server to set the AT OME ST31A to either DHCP or static IP mode In order to access the web server the IP addr...

Page 14: ...a wired connection to the network and select Properties from the context menu 4 Under the Ethernet Properties dialog box select Internet Protocol Version 4 and then click the Properties button 5 Click the Use the following IP address radio button IMPORTANT Before continuing write down the current IP settings in order to restore them later If Obtain an IP address automatically and Obtain DNS server...

Page 15: ...r and the receiver Off The link integrity between the AT OME ST31A and the HDBaseT receiver is compromised Check the HDBaseT connections and or try a different cable 1 2 3 Solid green The input is the currently selected active input Off The input is not active IP MODE Flash green 4x Unit is being set to DHCP mode Refer to Switching the IP Mode Using the Front Panel page 13 for more information Fla...

Page 16: ... active input and is indicated by LED indicator 2 on the front panel 2 Press the INPUT button again to switch to INPUT 3 3 Press the INPUT button once more to return to INPUT 1 Manual input switching can also be performed under the A V Settings Page page 25 of the web server by clicking the Input Selection drop down list and selecting the desired input In addition the x1AVx1 command can also be us...

Page 17: ...T OME ST31A 2 Log in as the admin user with the required credentials The factory default username and password for the admin user are listed below Username admin Password Atlona 3 Click A V Settings in the menu bar and locate the HDCP section 4 Click the USBC toggle switch and set it to the OFF position This will instruct the source device to send non HDCP content if possible If the display is una...

Page 18: ...sted below Username admin Password Atlona 3 Click A V Settings in the menu bar 4 Locate the Audio section 5 Click the toggle switch for the desired output To mute the audio output on the HDBaseT Output click this toggle switch to the OFF position To re enable the audio for that output set the toggle switch to the ON position 1 Open the desired web browser and enter the IP address of the AT OME ST3...

Page 19: ... Set the Analog Output toggle switch to the ON position Audio from the source will be de embedded and output on the AUDIO OUT port OUTPUT DC 24V INPUT 2 3 RS 232 AT OME ST31A 1 L R AUDIO OUT LAN IP MODE RESET INPUT FW 3 2 1 PWR LINK OMEGATM AT OME ST31A DISPLAY AUDIO OUT port NOTE Video must accompany the audio at all times This product does not support audio only free run mode output ...

Page 20: ...ult username and password for the admin user are listed below Username admin Password Atlona 3 Click the Config tab 4 Enter the current password in the Old Password field 5 Enter the new password in the New Password field 6 Retype the new password in the Confirm New Password field NOTE Password fields will always be masked for security purposes 7 Click the Save button to commit changes To login wi...

Page 21: ...et procedure The AT OME ST31A can also be reset through the web server Both procedures will be covered in this section OUTPUT DC 24V INPUT 2 3 RS 232 AT OME ST31A 1 L R AUDIO OUT LAN IP MODE RESET INPUT FW 3 2 1 PWR LINK OMEGATM AT OME ST31A DISPLAY Reset button Resetting to Factory Defaults 1 Launch a web browser and login to the web server Refer to Introduction to the Web Server page 22 for more...

Page 22: ...nd the network 2 Launch a web browser and enter the IP address of the unit If the default static IP address is being used enter 192 168 1 254 3 The AT OME ST31A Login page will be displayed Introduction to the Web Server 4 Type admin using lower case characters in the User field 5 Type Atlona in the Password field This is the default password The password field is case sensitive When the password ...

Page 23: ... top of the screen is the menu bar When the mouse is moved over each menu element it will be highlighted in light orange Once the desired menu element is highlighted click the left mouse button to access the settings within the menu In this example clicking A V Settings in the menu bar will display the A V Settings page Menu bar ...

Page 24: ...na web site for the latest version of firmware On Time d h m s Displays how long the system has been powered since the last reboot reset RxType If a receiver is connected to the AT OME ST31A then it will be displayed in this field Otherwise Unknown will be displayed if no receiver is connected Active Input The currently selected active input Signal Type The type of input signal Video Format The in...

Page 25: ...evious Automatically switches to the input that was connected last USBC Switches to the INPUT 1 HDMI1 Switches to the INPUT 2 HDMI2 Switches to the INPUT 3 Auto Switch Three controls are available under the Auto Switch feature Auto Switch Click this toggle switch to enable or disable auto switching When enabled the AT OME ST31A will automatically switch to the another port if the signal is disrupt...

Page 26: ...lity Audio Manages audio settings for inputs and outputs HDBaseT Output Set this toggle to the OFF position to mute the audio on the HDBaseT OUTPUT port The default setting is ON HDMI Output Set this toggle to the OFF position to mute the audio on the HDMI OUTPUT port The default setting is ON Analog Output Set this toggle to the OFF position to mute the audio on the AUDIO OUT port To de embed aud...

Page 27: ...control displays using Atlona products Display Auto Power On Set this toggle to ENABLED to allow the AT OME ST31A to send the power on command to the display when an A V signal is detected When the AV signal is no longer present the AT OME ST31A will send the power off command to the display If this feature is not desired then set to DISABLED This feature is disabled by default Auto power off time...

Page 28: ...ted Model Click this drop down list to select the model As of this writing only Generic can be selected Repeat Command Status Click this toggle switch to set to ENABLE or DISABLED Enabling this feature will re send the command Specify the number of times that the command is transmitted by setting the Times value This feaure is set to DISABLED by default Times Click this drop down list to specify t...

Page 29: ...available 1 or 2 RS 232 Parameter Setting This section allows the RS 232 settings to be specified for HDBaseT and Console RS232 over HDBaseT If the AT OME ST31A is connected to a device such as the AT UHD EX 100CE RX PSE the drop down list boxes will be disabled and the HDBaseT baud rate will be locked at 115200 If the AT OME ST31A is connected to another HDBaseT device such as the AT UHD CLSO 824...

Page 30: ...he source will not be displayed Selecting the Connected Display EDID will provide the most compatible settings for most displays In addition three memory locations are available for storing captured EDID data EDID Saved The AT OME ST31A provides eight memory locations used for storing captured EDID data Click these drop down lists to select and store the external EDID EDID Page EDID listing Connec...

Page 31: ...on to sync with the server after entering the desired NTP server address Save button Click this button to commit changes to the NTP Server field If a save is not performed then the NTP server address will not be saved Server Time This field will display the current time Daylight Saving Time Configuration Click the toggle switch button to ENABLE or DISABLE Daylight Saving Time DST This feature is d...

Page 32: ...sername This field cannot be changed admin is the administrator user Old Password Enter the current password for the admin username in this field The default password is Atlona New Password Enter the new password fro the admin username in this field Confirm New Password Verify the new password by retyping it in this field Save Click this button to commit all changes Config Page ...

Page 33: ...ress of the AT OME ST31A in this field This field will only be available when IP Mode is set to STATIC IP The default static IP address of the AT OME ST31A is 192 168 1 254 Netmask Enter the subnet mask of the AT OME ST31A in this field This field will only be available when IP Mode is set to STATIC IP Gateway Enter the gateway router IP address in this field This field will only be available when...

Page 34: ... button Authentication Click this drop down list to select the authentication method when using the 802 1x security protocol Front Panel Lock Click this toggle switch to LOCK or UNLOCK the AT OME ST31A Reset to Default Click the Factory Default button to reset the AT OME ST31A to factory default settings Firmware Update Click the Choose File button to begin the firmware update procedure Refer to U...

Page 35: ...31A will automatically switch to the HDMI 1 port the last connected port The fallback port can also be customized to switch to any of the available inputs Auto switching is enabled On by default and can be enabled or disabled through the built in web server Refer to Configuration and Management Interfaces page 22 for more information if necessary Input Auto Switching 1 Launch a web browser 2 In th...

Page 36: ...turn to the previous last connected input If no input is found then it will attempt to switch to a ternary port 6 Click the Auto Switch toggle button to enable ON or disable OFF auto switching 7 Click the Fallback Input drop down list to select the desired mode of operation 8 Configuration is complete Changes are automatically saved NOTE The AT OME ST31A retains the currently selected input even a...

Page 37: ...ing for convenient control of the display device from the location of the source to display 1 Connect a serial cable from the RS 232 port on the AT OME ST31A to the RS 232 port on the display The included 3 pin captive screw connector should be wired as shown Using RS 232 2 Launch a web browser 3 In the address bar type the IP address of the AT OME ST31A 4 The Login page will be displayed Enter th...

Page 38: ...tion Refer to the User Manual of the display device for information 8 Click the Save button to commit changes 9 Click Display in the menu bar The Display page will be shown 10 Under System Settings click the Control Type drop down list and select RS 232 11 Scroll down to the bottom of the page and locate the RS 232 IP commands section 12 Click the Manufacturer drop down list to select the manufact...

Page 39: ...ng is the correct field An example power on command for a display might be xBE xEF x03 x06 x00 xBA xD2 x01 x00 x00 x60 x01 x00 x0D This command would be entered under the Set command field under ON Consult the documentation for the display for the correct command strings b Make sure the command string is terminated correctly In most cases a CR carriage return should be specified In the example abo...

Page 40: ...et cable from the LAN port on the AT HD SC 500 to the LAN port on the display 2 Launch a web browser 3 In the address bar type the IP address of the AT HD SC 500 4 The Login page will be displayed Enter the required credentials The default credentials are shown below Username admin Password Atlona to display 5 Click the Submit button or press the ENTER key on the keyboard 6 Click Display in the me...

Page 41: ... If the device does not require a login then set this drop down value to Non Login If the device requires login credentials select Login from the drop down list Note that if Login is selected then the Username and Password fields will need to be populated with the required login credentials b IP Address Enter the IP address of the device to be controlled c Port Enter the port in this field d Usern...

Page 42: ...mmand for a display might be xBE xEF x03 x06 x00 xBA xD2 x01 x00 x00 x60 x01 x00 x0D This command would be entered under the Set command field under ON Consult the documentation for the display for the correct command strings b Make sure the command string is terminated correctly In most cases a CR carriage return should be specified In the example above x0D is the hexadecimal value for a carriage...

Page 43: ... SIG GND 1 COM PON ENT HDM I 1 2 3 4 5 6 SER IAL 1 IR OUT SER IAL 2 L R DIG ITAL COA X OUT AUD IO OUT AUD IO IN ETH ERN ET 2 3 4 VIDE O OUT 48V DC FAC TOR Y RES ET AT OME ST31A AT UHD 100CE RX Display Control System DC 48V RS 232 HD Bas eT IN HD MI OU T RX TX OM EG A TM PW R LIN K FW 1 2 3 INP UT TES T AT OM E S T31 A 1 Connect the RS 232 cable between the control system and the AT OME ST31A 2 Con...

Page 44: ...enu bar 3 Select the proper baud rate data bit parity and stop bit settings for the HDBaseT OUTPUT port These settings must correspond with the RS 232 settings of the display sink device 4 Click the Save button to commit changes 5 Use the following command to send a command to the display sink device where display_command is the command data to send RS232Zone4 display_command 0d 0d carriage return...

Page 45: ...DIO OU T AU DIO IN ETH ER NE T 2 3 4 VID EO OU T 48V DC FAC TO RY RES ET Control System AT OME ST31A OM EG A TM PW R LIN K FW 1 2 3 INP UT TEST AT OME S T31A 1 Connect the RS 232 cable between the control system and the AT OME ST31A 2 Set the baud rate of the computer control system to 115200 If the control system is not set to this baud rate then the AT OME ST31A will not respond to RS 232 comman...

Page 46: ... Web Server Requirements AT OME ST31A Firmware file Computer running Microsoft Windows 1 Connect an Ethernet cable from the computer containing the firmware to the same network where the AT OME ST31A is connected 2 Go to the System Page page 33 in the web server Choose File button 3 Click the Choose File button under the Firmware Update section 4 Browse to the location of the firmware file select ...

Page 47: ... firmware port on the AT OME ST31A The unit will be powered by the USB cable Using USB 7 Click the OK button to begin the firmware update process Click the Cancel button to cancel the process 8 After the firmware update process is complete the Login screen will be displayed OUTPUT DC 24V INPUT 2 3 RS 232 AT OME ST31A 1 L R AUDIO OUT LAN IP MODE RESET INPUT FW 3 2 1 PWR LINK OMEGATM AT OME ST31A DI...

Page 48: ...ally select the USB UPDATE drive from Windows Explorer 4 Delete all files from the USB UPDATE drive if any are present 5 Drag and drop the firmware file to the drive 6 After the file has been copied disconnect the USB cable from both the computer and the AT OME ST31A 7 The firmware update process is complete ...

Page 49: ...ounting brackets 1 Using a small Phillips screwdriver remove the two screws from the left side of the enclosure OMEGA TM PWR LINK FW 1 2 3 INPUT TEST AT OME ST31A OMEGA TM PWR LINK FW 1 2 3 INPUT TEST AT OME ST31A 2 Position one of the mounting brackets as shown below aligning the holes on the side of the enclosure with one set of holes on the mounting bracket 3 Use the screws from Step 1 to attac...

Page 50: ...the second mounting bracket to the opposite side of the unit 5 Mount the unit to a flat surface using the oval shaped holes on each mounting bracket If using a drywall surface a 6 drywall screw is recommended OMEGA TM PWR LINK FW 1 2 3 INPUT TEST AT OME ST31A ...

Page 51: ...olby Digital Dolby Digital Plus Dolby TrueHD Dolby Atmos DTS Digital Surround DTS HD Master Audio and DTS X Sample Rate 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz 192 kHz Bit Rate 24 Mbits s max Analog Audio Format 2 channel stereo Balanced Output 4 dBu nominal gain 20 dBu headroom Frequency Response 20 Hz to 20 kHz 0 5 dB THD N 0 004 20 Hz to 20 kHz SNR 105 dB 1 kHz zero clipping 0 dBFS unw...

Page 52: ...00 MHz over HDBaseT HDBaseT 10 Gbps Power Consumption 101 5 W with USB charging 24 2 W without USB charging External Power Supply optional AT PS 245 D4 Input 110 220 V AC 50 60 Hz Output 24 V DC 3 A Safety FCC RCM cULus CE RoHS Environmental Operating Temperature 32 to 113 F 0 to 45 C Storage Temperature 4 to 140 F 20 to 60 C Operating Humidity RH 20 to 95 non condensing Chassis Dimensions H x W x...

Page 53: ...ing RS 232 37 F FCC statement 6 Features 8 Firmware displaying 24 updating using the web GUI 46 using USB 47 H HDCP control 17 I Index 53 Input switching manual 16 IP configuration 13 auto IP 14 IP address default 33 displaying 14 setting 33 M Mounting instructions 49 O Operating notes 3 P Panel descriptions 9 Password setting 32 R Reset factory default 34 RS 232 pass through mode 43 S Safety info...

Page 54: ...d names and trademarks or registered trademarks are the property of their respective owners Pricing specifications and availability subject to change without notice Actual products product images and online product images may vary from images shown here Toll free US International atlona com 877 536 3976 41 43 508 4321 ...

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