PANDO - AFTER-SALES SERVICE (SAT) AND WARRANTY
INOXPAN S.L.
E-MAIL: [email protected]
TEL. 902 41 55 10 / FAX: 93 757 96 53 WEBSITE: http://www.pando.es/asistencia-tecnica/
Please call the above phone number, or contact us via fax or e-mail to request any technical assistance,
either within or outside of the warranty. We wish to inform you that only operations involving product faults
will be covered by the warranty.
WARRANTY CERTIFICATE:
INOXPAN, SL, as manufacturer of this device, guarantees the same for a period of two years from the date of
purchase, against any manufacturing defects that may affect its proper operation. Proof of purchase must
be presented in order to avail of this warranty.
During this period, the Company undertakes to replace or repair any faulty part due to defects or
manufacturing defects in the device free of charge, until proper operation and the necessary labour and
expenses incurred as a result of such repair or replacement.
The following points will not be covered by the warranty, where the user must cover the costs of materials,
labour and transport relating to the technical service in this case:
-
If the installation of the induction plate has not been carried out by an Authorised Professional
Specialist, Qualified Electrician or Pando’s Official Technical Service personnel who meet the
requirements of safety standards and electrical power regulations.
-
Breakdowns or damage caused by transport or intervention of personnel from outside this
unauthorized company.
-
Problems caused by improper installation of the induction plate, checks of the installation or operation
and cleanings.
-
Tampering with the wiring and connections of the device.
-
Malfunctions and damage caused by external abnormalities or variations of the power supply or natural
disasters such as storms, lightning, floods, etc.
-
Aesthetic damage such as dents, scratches, cracks, tears and stains on the device caused by improper
installation or tampering, use of unsuitable utensils and containers or ones in poor condition, or the use
of non-recommended cleaning products.
-
When the device is intended for non-domestic use, which it has not been designed for.
-
Malfunction of the device owing to breach of the regulations, instructions and recommendations stated
in the device installation and user manual.
INOXPAN, SL, is expressly excluded from any liability for any direct or indirect damages to persons or
things owing to breakdowns or defects of the device caused by improper handling of the same .
This warranty is only valid when the same is met. The model, registration, the stamp of the trade dealer or
establishment must be stated, and must be accompanied by the receipt indicating date of purchase.
Anything not expressly stated in this Certificate will be regulated by the provisions of General Law for the
Defense of Consumers and Users Law 26/84, of 19 July, as well as Retail Trade Regulations 7/ 96 of 13
January.
MODEL
REGISTRATION NO.
AUTHORIZED SPECIALIST INSTALLER
PURCHASE DATE
DEALER STAMP
