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Q: My browser or slideshow is not working?
A:
Since all browser settings are different, make sure no proxy is set, nor secured HTTP
protocol is supported. Browsers like Google Chrome for PC don’t support slideshows
with default settings, so you will need the navigation bar to maneuver your browsing.
Q: My browser can’t access the Easy View window and the Easy PhotoView
slideshow window?
A:
When DNS is resolving your request to launch Easy View session, you can enter URL –
http://10.10.100.1
; Browser will open an Easy View session. Make sure no proxy or
HTTPS session is engaged. Make sure to turn off Ethernet interface if you are connected
to Ethernet and Wi-Fi ports at the same time.
Q: When in the PhotoView slideshow, why are only 15 images displayed and then
starts over with the first displayed image?
A:
By design, the slideshow displays images by groups of 15 at a time. To see additional
images, return to the Easy View screen, click on the right arrow to advance to the next
page, and then click on an image to start the slideshow of that group of images.
Q: Why can’t I view a PDF document in the browser window?
A:
PDF documents must be downloaded before you can open them.
Q: Why can’t I see my recently scanned images?
A:
All browser session cache should be deleted to allow new scanned images to be
displayed.
Q: Why I can still see scanned images deleted from Internet Explorer?
A:
Certain Internet Explorer 7 or 8 SP2 has particular problem to delete selected files and
they reappear on SD Card. You can delete thru LCD Preview and Delete (Page 19) or
thru PC-connect to delete physical files using Windows Explorer.
Q: Why are my files are no longer accessible through the Wi-Fi connection?
A:
If using a SD card
(not included)
, do not remove the SD card while you are connected via
Wi-Fi. If you have done so, you must restart the scanner to reconnect with Wi-Fi.
Presto! PageManager
Q: How do I sort the thumbnails?
A:
Follow these steps to sort by name, type, size, date, author, or keyword:
1. Click
View
and then select
Sort
.
2. Select the preferred sort type.
Q: How can I improve unsatisfactory results after converting a document?
A:
Unsatisfactory results may be caused by the following:
Low scanning resolution. Scan the document at a minimum of 300DPI and black &
white (line-art).
The original document was not clear or it was a faxed page.
Multiple columns or tables were included.
Ensure the OCR language is correct in Preferences.
Q: What is the Search function used for (Windows only)?
A:
You can search for folders or files by the properties you specify, including title, author,
keywords, memo and annotations. Searching the backup files is also available.
Q: How can I save images as multi-page TIFF files?
A:
Follow these steps:
1. In the Tree view window, select the desired multiple documents.
2. Click the
Save As
button.
3. Select
TIFF-multi page (*.TIF)
under the
Save as type
option.
